How To Fix 5L309 - Recover advance payment: Total recover rate must be 100%. Current total &

SAP Error Message - Details

• Message type: E = Error

• Message class: 5L - Messages for Malaysian HRMS.

• Message number: 309

• Message text: Recover advance payment: Total recover rate must be 100%. Current total &

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5L309 - Recover advance payment: Total recover rate must be 100%. Current total & ?

  The SAP error message 5L309 indicates that there is an issue with the recovery of an advance payment in the system. Specifically, the error states that the total recovery rate must equal 100%, but the current total is less than that.
  Cause:
  This error typically occurs in the context of managing advance payments in SAP, particularly when trying to recover or settle an advance payment against an invoice or other financial transaction. The causes can include:
  
  Incorrect Recovery Rates: The recovery rates for the advance payment may not add up to 100%. This can happen if the rates are manually entered and do not sum correctly.
  Incomplete Data Entry: If not all relevant line items or amounts have been entered, the system may not be able to calculate the total recovery rate correctly.
  Configuration Issues: There may be issues with the configuration of the advance payment recovery process in the SAP system.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Recovery Rates: Review the recovery rates entered for the advance payment. Ensure that they sum to 100%. If they do not, adjust the rates accordingly.
  
  
  Review Line Items: Ensure that all line items related to the advance payment are correctly entered and accounted for. Make sure that the amounts and rates are accurate.
  
  
  Recalculate: If applicable, use any available functionality in SAP to recalculate the recovery rates or amounts to ensure they are correct.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling advance payments and recovery processes.
  
  
  Configuration Review: If the issue persists, it may be necessary to review the configuration settings related to advance payments in your SAP system. This may require assistance from an SAP consultant or your internal IT team.
  
  
  Testing: After making adjustments, test the process again to ensure that the error is resolved and that the recovery process works as intended.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that deal with advance payments, such as F-28 (Post Incoming Payments) or F-53 (Post Outgoing Payments).
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address the issue.
  User Roles: Ensure that you have the appropriate permissions to make changes to advance payment settings and recovery rates in the system.
  
  If you continue to experience issues after following these steps, it may be beneficial to reach out to your SAP support team for further assistance.