How To Fix 5K652 - Both Directive percentage and amount may not be set

SAP Error Message - Details

• Message type: E = Error

• Message class: 5K - HR: Messages for Canada

• Message number: 652

• Message text: Both Directive percentage and amount may not be set

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5K652 - Both Directive percentage and amount may not be set ?

  The SAP error message 5K652 indicates that both the directive percentage and the directive amount have been set simultaneously in a configuration or transaction where only one of them is allowed. This typically occurs in the context of pricing, discounts, or similar financial calculations within SAP.
  Cause:
  The error arises when:
  
  A user attempts to enter both a percentage and an absolute amount for a directive (like a discount or a surcharge) in a transaction or configuration where only one of these values should be specified.
  This can happen in various modules, such as Sales and Distribution (SD), Material Management (MM), or Financial Accounting (FI), depending on the context of the directive.
  
  Solution:
  To resolve this error, you should:
  
  Review the Input Fields: Check the fields where you have entered the directive percentage and amount. Ensure that only one of them is filled in.
  Adjust the Values: If you need to apply a percentage discount, remove the amount field value, and vice versa. Only one should be set based on your business requirement.
  Consult Documentation: If you are unsure about the business logic, refer to your organization's pricing or discounting policy documentation to determine which value should be used.
  Test the Changes: After making the necessary adjustments, try to save or process the transaction again to see if the error persists.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific guidance or patches related to this error message. Sometimes, there may be known issues or updates that can help.
  Transaction Codes: Depending on where you encounter this error, familiarize yourself with the relevant transaction codes (e.g., VA01 for sales orders, ME21N for purchase orders) to understand the context better.
  User Training: If this error is common among users, consider providing training or documentation to help them understand how to correctly enter directive values.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who can provide more tailored assistance based on your specific SAP configuration and business processes.