How To Fix 5K648 - Additional Personal data exists even if Participation in survey is 'No'

SAP Error Message - Details

• Message type: E = Error

• Message class: 5K - HR: Messages for Canada

• Message number: 648

• Message text: Additional Personal data exists even if Participation in survey is 'No'

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5K648 - Additional Personal data exists even if Participation in survey is 'No' ?

  The SAP error message 5K648, which states "Additional Personal data exists even if Participation in survey is 'No'," typically occurs in the context of SAP SuccessFactors or SAP HCM (Human Capital Management) modules when there is an inconsistency in the data related to employee surveys or personal data management.
  Cause:
  This error usually arises when:
  
  Inconsistent Data Entry: An employee's record indicates that they do not wish to participate in a survey (Participation in survey is set to 'No'), but there is still additional personal data associated with that employee that is expected to be cleared or not present if they are not participating.
  Configuration Issues: There may be configuration settings in the system that do not align with the data being entered or processed.
  Data Integrity Issues: There could be issues with data integrity where the system expects certain fields to be empty or not filled out when participation is declined.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Review Employee Data: Check the employee's personal data record to identify any fields that should not contain data if the participation in the survey is set to 'No'. Clear any unnecessary fields.
  
  
  Adjust Survey Participation Settings: If the employee has opted out of the survey, ensure that all related personal data fields are appropriately set to reflect this choice.
  
  
  Check Configuration Settings: Review the configuration settings in the SAP system related to survey participation and personal data management. Ensure that they are set up correctly to handle cases where participation is declined.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on handling survey participation and personal data. This may provide insights into any additional settings or requirements.
  
  
  Contact Support: If the issue persists after checking the above, consider reaching out to SAP support or your internal IT team for further assistance. They may have access to logs or additional tools to diagnose the issue.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches or updates that could resolve the issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  Training and Documentation: Ensure that users entering data into the system are trained on the correct procedures for handling survey participation and personal data to prevent future occurrences of this error.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.