How To Fix 5K183 - Error retrieving payroll result in sequence number &1

SAP Error Message - Details

• Message type: E = Error

• Message class: 5K - HR: Messages for Canada

• Message number: 183

• Message text: Error retrieving payroll result in sequence number &1

What causes this issue?

The ROE Workbench encountered an error while retrieving the payroll
result with sequence number <LB>&V1&</>.

System Response

The ROE Workbench ceases to process the affected employee.

How to fix this error?

Report this error to your System Administrator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5K183 - Error retrieving payroll result in sequence number &1 ?

  The SAP error message 5K183, which states "Error retrieving payroll result in sequence number &1," typically occurs in the context of payroll processing within the SAP Human Capital Management (HCM) module. This error indicates that the system is unable to retrieve the payroll results for a specific sequence number, which can be due to various reasons.
  Causes:
  
  
  Missing Payroll Results: The payroll results for the specified sequence number may not exist in the database. This can happen if the payroll has not been processed correctly or if the results were deleted.
  
  
  Incorrect Sequence Number: The sequence number provided may be incorrect or not correspond to any payroll run.
  
  
  Authorization Issues: The user may not have the necessary authorizations to access the payroll results for the specified sequence number.
  
  
  Data Consistency Issues: There may be inconsistencies in the payroll data, possibly due to incomplete processing or errors during the payroll run.
  
  
  Technical Issues: There could be underlying technical issues, such as database problems or system configuration errors.
  
  
  Solutions:
  
  
  Check Payroll Results: Verify if the payroll results exist for the specified sequence number. You can do this by using transaction codes like PC_PAYRESULT or by checking the relevant infotypes.
  
  
  Reprocess Payroll: If the payroll results are missing, you may need to reprocess the payroll for the relevant period. Ensure that all necessary data is correctly entered before running the payroll.
  
  
  Verify Sequence Number: Double-check the sequence number you are using to ensure it is correct and corresponds to a valid payroll run.
  
  
  Authorization Check: Ensure that the user has the necessary authorizations to access payroll results. You may need to consult with your SAP security team to verify this.
  
  
  Data Consistency Check: Run consistency checks on the payroll data to identify and resolve any inconsistencies. This may involve using specific SAP reports or tools designed for data validation.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues.
  
  
  Technical Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP directly for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PC_PAYRESULT (to view payroll results) and PA03 (to maintain payroll areas).
  SAP Documentation: Review SAP documentation related to payroll processing and error handling for more detailed guidance.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the error message 5K183 effectively.