How To Fix 5K155 - Error retrieving employee's final pay period information

5K155 - Overview

• Message type: E = Error

• Message class: 5K - HR: Messages for Canada

• Message number: 155

• Message text: Error retrieving employee's final pay period information

What causes this issue?

An error occurred when the system attempted to retrieve the final pay
period infomation for the employee from the payroll results cluster RK.

System Response

The system will display an error message and reject the employee from
the current processing.

How to fix this error?

Execute the report RPCLSTRK to display the employee's payroll results
in the cluster RK and review the final pay period information.
If you are able to execute report RPCLSTRK successfully, return to your
previous activity and try again.
If you are not able execute report RPCLSTRK, report this problem to
your System Administrator.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5K155 - Error retrieving employee's final pay period information ?

  The SAP error message 5K155, which states "Error retrieving employee's final pay period information," typically occurs in the context of payroll processing or when trying to access an employee's payroll data. This error can arise due to various reasons, and understanding the cause is essential for finding a solution.
  Causes:
  
  
  Missing or Incomplete Data: The employee's payroll data may be incomplete or missing, particularly for the final pay period. This could include missing entries in the payroll results or master data.
  
  
  Incorrect Configuration: There may be issues with the configuration of the payroll schema or the specific payroll area settings that prevent the system from retrieving the necessary information.
  
  
  Authorization Issues: The user attempting to access the information may not have the necessary authorizations to view the employee's payroll data.
  
  
  Technical Issues: There could be underlying technical issues, such as database inconsistencies or problems with the payroll processing program.
  
  
  Employee Status: The employee may have been