How To Fix 5J837 - Please check SI exemption modifier.

SAP Error Message - Details

• Message type: E = Error

• Message class: 5J - Error messages HR Master Data Japan

• Message number: 837

• Message text: Please check SI exemption modifier.

What causes this issue?

When SI exemption modifier for employer is marked, SI exemption
modifier should also be marked.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Please check SI exemption modifier if the employee is exempted from
insurance payment. If not, please remove the flag of SI exemption
modifier for Employer.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5J837 - Please check SI exemption modifier. ?

  The SAP error message 5J837, which states "Please check SI exemption modifier," typically relates to issues with the Sales and Use Tax (SUT) exemption handling in the SAP system. This error often arises when there is a problem with the exemption certificate or the exemption modifier that is being applied to a transaction.
  Cause:
  
  Incorrect Exemption Modifier: The exemption modifier used in the transaction may not be valid or properly configured in the system.
  Missing or Incomplete Exemption Certificate: The exemption certificate may be missing, expired, or not properly linked to the customer or transaction.
  Configuration Issues: There may be issues with the configuration of tax codes or exemption settings in the SAP system.
  Data Entry Errors: There could be typographical errors or incorrect data entries in the transaction that are causing the system to flag the exemption modifier.
  
  Solution:
  
  Verify Exemption Modifier: Check the exemption modifier being used in the transaction. Ensure that it is valid and correctly configured in the system.
  Review Exemption Certificate: Ensure that the exemption certificate is present, valid, and properly associated with the customer. If necessary, update or re-upload the exemption certificate.
  Check Configuration Settings: Review the tax configuration settings in SAP to ensure that they are set up correctly for handling exemptions. This may involve checking the tax codes and exemption settings.
  Correct Data Entry: Review the transaction for any data entry errors. Ensure that all required fields are filled out correctly and that there are no typos.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling exemption modifiers and related tax settings.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide updates and patches.
  User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to process tax exemptions.
  Testing: If changes are made, conduct testing in a development or quality assurance environment before applying changes to the production system.
  Consult with Tax Experts: If the issue persists, consider consulting with tax compliance experts or SAP consultants who specialize in tax configuration.
  
  By following these steps, you should be able to identify and resolve the issue related to the SAP error message 5J837.