How To Fix 5I227 - Invalid TFN

SAP Error Message - Details

• Message type: E = Error

• Message class: 5I - HR-PA: Reserved for International Version (Australia)

• Message number: 227

• Message text: Invalid TFN

What causes this issue?

When validating the <LS>Tax File Number </>(TFN), which you have
entered for an employee, the system checks if the TFN:
Consists of only numeric values
Complies with either the eight digit or the nine digit TFN algorithm

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Specify a valid TFN number for the employee.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5I227 - Invalid TFN ?

  The SAP error message 5I227 "Invalid TFN" typically relates to issues with the Tax File Number (TFN) in the context of payroll or tax reporting in Australia. This error can occur when the TFN provided for an employee is either invalid, incorrectly formatted, or does not match the records held by the Australian Taxation Office (ATO).
  Causes:
  
  Incorrect TFN Format: The TFN may not conform to the expected format (e.g., it should be a 9-digit number).
  Invalid TFN: The TFN may not be valid or may have been deactivated by the ATO.
  Data Entry Errors: There may be typographical errors in the TFN entered in the SAP system.
  Employee Status: The employee may not have provided a TFN or may be in a status that does not require one.
  System Configuration: There may be issues with the configuration of the payroll system or the integration with ATO services.
  
  Solutions:
  
  Verify TFN: Check the TFN for accuracy. Ensure it is a 9-digit number and that there are no extra spaces or characters.
  Consult ATO Records: If possible, verify the TFN against the records held by the ATO to ensure it is valid and active.
  Correct Data Entry: If there are errors in the data entry, correct them in the employee master data.
  Employee Communication: If the employee does not have a TFN, advise them to apply for one through the ATO.
  System Configuration Check: Review the configuration settings in SAP related to tax reporting and ensure they are set up correctly.
  Consult SAP Documentation: Refer to SAP notes or documentation for any specific patches or updates related to TFN processing.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP notes that may address this specific error or provide updates.
  ATO Guidelines: Review the Australian Taxation Office guidelines regarding TFNs and employee tax obligations.
  SAP Community: Engage with the SAP community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP support team or a professional with expertise in SAP payroll and tax reporting.