How To Fix 5H086 - Credit balance exists, clear with status &


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 5H - Garnishment Messages (Austria)

  • Message number: 086

  • Message text: Credit balance exists, clear with status &

  • Show details Hide details
  • Austria only

    Error message extract from SAP system. Copyright SAP SE.


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  • What is the cause and solution for SAP error message 5H086 - Credit balance exists, clear with status & ?

    The SAP error message 5H086 indicates that there is a credit balance in the system that needs to be cleared before proceeding with certain transactions. This message typically arises in the context of financial transactions, particularly in accounts receivable or accounts payable.

    Cause:

    The error occurs when:

    • There is an outstanding credit balance for a customer or vendor that has not been cleared.
    • The system requires that all credit balances be settled before allowing further transactions, such as posting new invoices or payments.

    Solution:

    To resolve the error, you can follow these steps:

    1. Identify the Credit Balance:

      • Use transaction codes like FBL1N (Vendor Line Item Display) or FBL5N (Customer Line Item Display) to check the account for any outstanding credit balances.
      • Review the line items to understand the source of the credit balance.
    2. Clear the Credit Balance:

      • If the credit balance is valid and should be cleared, you can do so by:
        • Creating a payment to offset the credit balance.
        • Applying the credit balance to an outstanding invoice.
        • Using transaction F-32 (Clear Customer) or F-44 (Clear Vendor) to clear the balance against the appropriate invoices or payments.
    3. Check for Open Items:

      • Ensure that there are no open items that are preventing the clearing of the credit balance. You may need to resolve any discrepancies.
    4. Consult with Finance Team:

      • If you are unsure about how to handle the credit balance, consult with your finance or accounting team to ensure that the correct procedures are followed.
    5. Review Configuration:

      • In some cases, the error may be related to configuration settings in the SAP system. Ensure that the settings for credit management and account clearing are correctly configured.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as:
      • FBL1N: Vendor Line Item Display
      • FBL5N: Customer Line Item Display
      • F-32: Clear Customer
      • F-44: Clear Vendor
      • FB03: Display Document
    • SAP Notes: Check for any SAP Notes related to this error message for additional guidance or patches.
    • Documentation: Review SAP documentation or user manuals for more detailed procedures on handling credit balances.

    By following these steps, you should be able to resolve the error message 5H086 and proceed with your transactions in SAP.

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