How To Fix 5G966 - Fuel scale charge cannot be shared unless provided by the employer

SAP Error Message - Details

• Message type: E = Error

• Message class: 5G - HR: Messages for Britain

• Message number: 966

• Message text: Fuel scale charge cannot be shared unless provided by the employer

What causes this issue?

To enable fuel scale charge sharing, the employer must be paying the
employee the fuel cost. For this, the <LS>Fuel Scale Charge</>
indicator in <LS>Running Costs</> section of <LS>Company Car</> infotype
(0442) must be selected.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5G966 - Fuel scale charge cannot be shared unless provided by the employer ?

  The SAP error message 5G966, which states "Fuel scale charge cannot be shared unless provided by the employer," typically relates to the handling of fuel scale charges in the context of employee reimbursements or benefits. This error often arises in the SAP system when there is an attempt to share fuel scale charges between employees or between an employee and the employer without the necessary conditions being met.
  Cause:
  
  Configuration Issue: The system may not be configured to allow sharing of fuel scale charges unless explicitly provided by the employer.
  Employee Status: The employee may not have the necessary status or eligibility to share the fuel scale charge.
  Missing Data: Required data or parameters for processing the fuel scale charge may be missing or incorrectly entered.
  Policy Restrictions: Company policies may restrict the sharing of fuel scale charges unless they are provided directly by the employer.
  
  Solution:
  
  Check Configuration: Review the configuration settings in the SAP system related to fuel scale charges. Ensure that the settings allow for sharing under the appropriate conditions.
  Verify Employee Eligibility: Confirm that the employee attempting to share the fuel scale charge meets all eligibility criteria set by the organization.
  Input Required Data: Ensure that all necessary data fields are filled out correctly in the system. This may include employee details, charge amounts, and any relevant documentation.
  Consult Company Policy: Review the company’s policies regarding fuel scale charges to ensure compliance. If sharing is not allowed, consider alternative arrangements.
  Contact SAP Support: If the issue persists, it may be beneficial to contact SAP support or your internal IT department for further assistance. They can provide insights into system-specific configurations or bugs.
  
  Related Information:
  
  Documentation: Refer to SAP documentation or user manuals related to fuel scale charges and employee reimbursements for detailed guidance.
  Training: Consider training sessions for HR or finance personnel on how to handle fuel scale charges within the SAP system.
  Updates: Ensure that your SAP system is up to date, as updates may resolve known issues or bugs related to this error message.
  
  By addressing the underlying causes and following the suggested solutions, you should be able to resolve the error message 5G966 effectively.