5G872 - Cannot retrieve file(s); invalid system

SAP Error Message - Details

• Message type: E = Error

• Message class: 5G - HR: Messages for Britain

• Message number: 872

• Message text: Cannot retrieve file(s); invalid system

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5G872 - Cannot retrieve file(s); invalid system ?

  The SAP error message 5G872: Cannot retrieve file(s); invalid system typically indicates that there is an issue with the system configuration or the connection to the file repository. This error can occur in various contexts, such as when trying to access files in the SAP system or when using certain functionalities that require file retrieval.
  Causes:
  
  Invalid System Configuration: The system may not be properly configured to access the required file repository.
  Authorization Issues: The user may not have the necessary permissions to access the files or the system.
  Network Issues: There may be connectivity problems between the SAP system and the file storage location.
  File Path Issues: The path to the file may be incorrect or the file may not exist in the specified location.
  System Landscape Changes: Changes in the system landscape (e.g., system copies, migrations) may lead to inconsistencies in file access.
  
  Solutions:
  
  
  Check System Configuration:
  
  Verify that the system is correctly configured to access the file repository. This may involve checking settings in transaction codes like AL11 (for file directories) or SICF (for HTTP services).
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to access the files. This can be checked in transaction SU53 or by reviewing the user's roles and profiles.
  
  
  
  Network Connectivity:
  
  Check the network connection between the SAP system and the file repository. Ensure that there are no firewall or network issues preventing access.
  
  
  
  Verify File Paths:
  
  Confirm that the file paths are correct and that the files exist in the specified location. You can use transaction AL11 to view the directories and files.
  
  
  
  System Landscape Review:
  
  If there have been recent changes to the system landscape, review the changes to ensure that all configurations are still valid and that the system can access the required resources.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as AL11, SU53, and SICF for troubleshooting.
  SAP Notes: Regularly check for updates and patches related to your SAP version that may address known issues.
  Documentation: Review SAP documentation for best practices on file management and system configuration.
  
  By following these steps, you should be able to diagnose and resolve the error message 5G872 in your SAP environment.