5G819 - CSL entry already exists. Input is not allowed!

SAP Error Message - Details

• Message type: E = Error

• Message class: 5G - HR: Messages for Britain

• Message number: 819

• Message text: CSL entry already exists. Input is not allowed!

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5G819 - CSL entry already exists. Input is not allowed! ?

  The SAP error message 5G819 ("CSL entry already exists. Input is not allowed!") typically occurs in the context of the Customer Service (CS) module or when dealing with Customer Service Logistics (CSL) entries. This error indicates that there is an attempt to create or modify a CSL entry that already exists in the system, which is not permitted.
  Causes:
  
  Duplicate Entry: The most common cause is that the system is trying to create a CSL entry that already exists for the same object (e.g., service order, equipment, etc.).
  Incorrect Data Entry: There may be a mistake in the data being entered, leading the system to believe that a duplicate entry is being created.
  Configuration Issues: There could be configuration settings in the system that prevent the creation of multiple entries for the same object.
  Data Migration Issues: If data was migrated from another system, it might have resulted in duplicate entries being created.
  
  Solutions:
  
  Check Existing Entries: Verify if the CSL entry already exists in the system. You can do this by searching for the specific object (e.g., service order, equipment) in the relevant transaction.
  Modify Existing Entry: If the entry already exists and you need to make changes, consider modifying the existing entry instead of creating a new one.
  Data Validation: Ensure that the data being entered is correct and does not inadvertently create a duplicate. Check for any unique identifiers that should be used.
  Consult Documentation: Review the SAP documentation or help files related to the specific transaction or module you are working with to understand the constraints and requirements.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with the relevant transaction codes in SAP that pertain to Customer Service and CSL entries (e.g., IW31 for creating service orders).
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that address the issue.
  User Permissions: Ensure that you have the necessary permissions to create or modify CSL entries, as restrictions may lead to similar error messages.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.