How To Fix 5G678 - Enter additional text for reason of issue "others"

5G678 - Overview

• Message type: E = Error

• Message class: 5G - HR: Messages for Britain

• Message number: 678

• Message text: Enter additional text for reason of issue "others"

What causes this issue?

When issuing a Certificate of Payments for the reason 'Others', you
should also provide a brief explanation as to why this was done.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5G678 - Enter additional text for reason of issue "others" ?

  The SAP error message 5G678, which prompts the user to "Enter additional text for reason of issue 'others'," typically occurs in the context of inventory management or logistics processes where a user is required to provide more detailed information regarding a specific issue or transaction.
  
  Cause:
  This error message is triggered when a user selects the reason for an issue as "others" but does not provide the necessary additional text to clarify the reason. The system requires this additional information to ensure that the issue is properly documented and can be addressed appropriately.
  
  Solution:
  To resolve this error, follow these steps:
  
  
  Identify the Transaction: Determine the specific transaction or process where the error occurred (e.g., goods issue, stock transfer, etc.).
  
  
  Select the Reason: When you select "others" as the reason for the issue, look for a field or prompt that requests additional text or comments.
  
  
  Enter Additional Text: Provide a clear and concise explanation of the issue