How To Fix 5G398 - Employee is not returnable as does not have any payments in the period

5G398 - Overview

• Message type: E = Error

• Message class: 5G - HR: Messages for Britain

• Message number: 398

• Message text: Employee is not returnable as does not have any payments in the period

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5G398 - Employee is not returnable as does not have any payments in the period ?

  The SAP error message 5G398, which states "Employee is not returnable as does not have any payments in the period," typically occurs in the context of payroll processing or reporting in SAP HR (Human Resources) modules. This error indicates that the system cannot process a return (such as a payroll report or a tax return) for an employee because there are no payment records for that employee in the specified period.
  
  Cause:
  
  No Payments Made: The employee in question has not received any payments (e.g., salary, bonuses, etc.) during the specified payroll period.
  Incorrect Period Selection: The period selected for the report or return may not align with the employee's payment records.
  Employee Status: The employee may be inactive or on leave without pay, which could result in no payments being processed.
  Data Entry Errors: There may be errors in the employee's master data or payroll data that prevent payments from being recorded.
  
  
  Solution:
  
  Verify Payment Records: