How To Fix 5G396 - An entry for Dist No:& and Ind:& already exists under a different ER Grp


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 5G - HR: Messages for Britain

  • Message number: 396

  • Message text: An entry for Dist No:& and Ind:& already exists under a different ER Grp

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message 5G396 - An entry for Dist No:& and Ind:& already exists under a different ER Grp ?

    The SAP error message 5G396 indicates that there is a conflict in the system regarding the distribution number (Dist No) and indicator (Ind) that you are trying to enter. Specifically, it means that an entry for the specified distribution number and indicator already exists under a different "ER Group" (Expense Reporting Group).

    Cause:

    This error typically occurs in the following scenarios:

    1. Duplicate Entries: You are trying to create or modify an entry that already exists in the system but is associated with a different ER Group.
    2. Configuration Issues: There may be a misconfiguration in the settings related to distribution numbers and expense reporting groups.
    3. Data Migration Issues: If data has been migrated from another system, there may be inconsistencies or duplicates in the data.

    Solution:

    To resolve this error, you can take the following steps:

    1. Check Existing Entries:

      • Use transaction codes like SE16 or SE11 to check the relevant tables (e.g., the table that holds distribution numbers) for existing entries with the same Dist No and Ind.
      • Identify the ER Group associated with the existing entry.
    2. Modify or Delete Existing Entry:

      • If the existing entry is not needed, consider deleting it or modifying it to fit your requirements.
      • If the entry is valid, you may need to adjust your new entry to use a different Dist No or Ind that does not conflict.
    3. Review Configuration:

      • Check the configuration settings for distribution numbers and ER Groups in the relevant customizing transactions (e.g., SPRO).
      • Ensure that the settings align with your business processes and do not allow for conflicting entries.
    4. Consult Documentation:

      • Review SAP documentation or notes related to this error message for any specific guidance or updates that may apply to your version of SAP.
    5. Contact SAP Support:

      • If you are unable to resolve the issue, consider reaching out to SAP support for assistance. Provide them with the error message details and any relevant context.

    Related Information:

    • Transaction Codes: Familiarize yourself with transaction codes that may help you navigate the relevant data and configuration settings (e.g., SE16, SE11, SPRO).
    • SAP Notes: Search for SAP Notes related to error message 5G396 for any patches or updates that may address the issue.
    • User Forums: Check SAP community forums or user groups for discussions related to this error, as other users may have encountered and resolved similar issues.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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