How To Fix 5G298 - No P14' were produced; an XML submission is not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: 5G - HR: Messages for Britain

• Message number: 298

• Message text: No P14' were produced; an XML submission is not possible

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5G298 - No P14' were produced; an XML submission is not possible ?

  The SAP error message "5G298 No P14' were produced; an XML submission is not possible" typically occurs in the context of the South African tax reporting process, particularly when dealing with the submission of employee tax certificates (ETCs) to the South African Revenue Service (SARS). This error indicates that the system did not generate any P14 certificates, which are necessary for the XML submission.
  Causes:
  
  No Data for P14 Generation: There may be no employees with the necessary payroll data for the specified period, meaning that no P14 certificates can be generated.
  Incorrect Selection Criteria: The selection criteria used for generating the P14s may be incorrect, leading to no records being found.
  Configuration Issues: There may be issues with the configuration of the payroll or tax reporting settings in SAP.
  Missing Payroll Runs: If payroll has not been processed for the relevant period, no P14s will be generated.
  Employee Status: Employees may not be active or may not have the necessary tax information to generate a P14.
  
  Solutions:
  
  Check Employee Data: Ensure that there are employees with valid payroll data for the period in question. Verify that their tax information is complete and accurate.
  Review Selection Criteria: Double-check the selection criteria used for generating the P14s. Make sure you are selecting the correct period and employee groups.
  Run Payroll: If payroll has not been processed for the relevant period, ensure that it is completed before attempting to generate the P14s.
  Configuration Review: Review the configuration settings for payroll and tax reporting in SAP to ensure they are set up correctly.
  Check Employee Status: Ensure that the employees you expect to generate P14s for are active and have the necessary tax information.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to the SAP documentation for payroll processing and tax reporting in South Africa for detailed guidance on generating P14s and submitting XML files to SARS.
  SARS Requirements: Familiarize yourself with the requirements set by SARS for P14 submissions to ensure compliance.
  
  If the issue persists after checking the above points, it may be beneficial to consult with your SAP support team or a consultant who specializes in SAP payroll and tax reporting.