How To Fix 5G288 - &1 is answered with NO; you must leave Part 2 of the question blank

SAP Error Message - Details

• Message type: E = Error

• Message class: 5G - HR: Messages for Britain

• Message number: 288

• Message text: &1 is answered with NO; you must leave Part 2 of the question blank

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5G288 - &1 is answered with NO; you must leave Part 2 of the question blank ?

  The SAP error message 5G288 typically occurs in the context of a questionnaire or survey within the SAP system, particularly when using the SAP Customer Relationship Management (CRM) module. This error indicates that a specific question (Part 1) has been answered with "NO," which requires the user to leave the corresponding follow-up question (Part 2) blank.
  Cause:
  The error arises because the system is designed to enforce logical dependencies between questions in a questionnaire. If a user answers "NO" to a question, the system expects that any related follow-up question should not be answered, hence it must be left blank.
  Solution:
  To resolve this error, follow these steps:
  
  
  Review Your Answers: Go back to the questionnaire and check the answer you provided for the question that triggered the error (Part 1). Ensure that you have answered it correctly.
  
  
  Leave Part 2 Blank: If you answered "NO" to Part 1, make sure that you do not enter any response in Part 2. It should be left empty.
  
  
  Re-submit the Questionnaire: After making the necessary adjustments, try to submit the questionnaire again.
  
  
  Related Information:
  
  Questionnaire Logic: Understanding the logic behind the questionnaire can help prevent similar errors in the future. Familiarize yourself with how questions are interrelated.
  User Training: If you are frequently encountering this error, consider additional training on how to fill out questionnaires in SAP CRM.
  SAP Notes: Check for any relevant SAP Notes or documentation that might provide further insights or updates regarding this error message.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP's official documentation for more detailed troubleshooting.