How To Fix 5G200 - Personnel record & could not be enqueued by &

SAP Error Message - Details

• Message type: E = Error

• Message class: 5G - HR: Messages for Britain

• Message number: 200

• Message text: Personnel record & could not be enqueued by &

What causes this issue?

The object is locked by another user.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

The object must be unlocked before you can update it.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5G200 - Personnel record & could not be enqueued by & ?

  The SAP error message 5G200 typically indicates that a personnel record could not be enqueued due to a locking issue. This error occurs when a user or process attempts to access a personnel record that is already locked by another user or process. The message usually includes the identifier of the user or process that currently holds the lock.
  Cause:
  
  Record Locking: The personnel record is currently being accessed or modified by another user or transaction, which prevents your transaction from obtaining a lock on the record.
  Long-running Transactions: If a transaction is taking too long to complete, it may hold the lock longer than expected.
  System Errors: Occasionally, system errors or inconsistencies can lead to locks not being released properly.
  
  Solution:
  
  Wait and Retry: If the lock is temporary, waiting for a few moments and then retrying the operation may resolve the issue.
  Identify the Lock: Use transaction SM12 to check for existing locks. You can see which user or process is holding the lock on the personnel record.
  
  If you have the necessary authorizations, you can delete the lock entry if it is safe to do so (e.g., if the user is no longer working on the record).
  
  
  Communicate with Users: If you identify a user holding the lock, communicate with them to see if they can release the lock or complete their transaction.
  Check for Long-running Processes: Investigate if there are any long-running processes that may be holding locks unnecessarily. You can use transaction SM66 to monitor active processes in the system.
  System Administration: If the issue persists, it may require intervention from your SAP Basis team to investigate potential system issues or to clear locks that are not being released properly.
  
  Related Information:
  
  Transaction Codes:
  
  SM12: To view and manage lock entries.
  SM66: To monitor active processes in the system.
  SE11: To check the data dictionary for the structure of the personnel record.
  
  
  Documentation: Refer to SAP Help documentation for more details on locking mechanisms and error handling.
  User Training: Ensure that users are trained on how to properly complete transactions to minimize locking issues.
  
  If the problem continues after trying these solutions, it may be necessary to escalate the issue to your SAP support team for further investigation.