How To Fix 5G165 - Infotype Planned Working Time (0007) is not available

SAP Error Message - Details

• Message type: E = Error

• Message class: 5G - HR: Messages for Britain

• Message number: 165

• Message text: Infotype Planned Working Time (0007) is not available

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5G165 - Infotype Planned Working Time (0007) is not available ?

  The SAP error message 5G165 indicates that the infotype Planned Working Time (0007) is not available for a specific employee or personnel number. This error typically arises in the context of time management or payroll processing when the system is unable to retrieve the planned working time data for an employee.
  Causes:
  
  
  Missing Infotype Record: The most common cause is that the infotype 0007 (Planned Working Time) has not been maintained for the employee in question. This could be due to the employee being newly hired or the infotype not being updated after a change in working conditions.
  
  
  Incorrect Validity Dates: The validity dates of the infotype record may not cover the period for which the system is trying to access the data. If the record is not valid for the current date, the system will not find it.
  
  
  Data Deletion: The infotype record may have been deleted or archived, making it unavailable for the current processing.
  
  
  Authorization Issues: There may be authorization issues preventing the user from accessing the infotype data.
  
  
  Configuration Issues: There could be configuration issues in the system that prevent the infotype from being correctly processed.
  
  
  Solutions:
  
  
  Check Infotype Records: Use transaction code PA30 to check if the infotype 0007 exists for the employee. If it does not exist, you will need to create a new record.
  
  
  Maintain Validity Dates: If the infotype exists but is not valid for the current date, you may need to adjust the validity dates to ensure they cover the required period.
  
  
  Review Deletion/Archiving: If the record has been deleted or archived, you may need to restore it or create a new record as necessary.
  
  
  Authorization Check: Ensure that the user has the necessary authorizations to view and maintain infotype 0007. This may involve checking user roles and permissions.
  
  
  Consult Configuration: If the issue persists, consult with your SAP HR configuration team to ensure that the system is set up correctly to handle planned working time infotypes.
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  PA30: Maintain HR Master Data
  PA20: Display HR Master Data
  SE11: Data Dictionary (to check table structure)
  
  
  
  Infotype 0007: This infotype is used to define the planned working time for employees, including details such as working hours, work schedule, and any deviations from standard working time.
  
  
  Documentation: Refer to SAP Help documentation for detailed information on infotypes and their configuration.
  
  
  Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  By following these steps, you should be able to identify and resolve the issue related to the SAP error message 5G165.