How To Fix 5G164 - No shift pattern generated for &.&. SSP and SMP will not be paid

SAP Error Message - Details

• Message type: E = Error

• Message class: 5G - HR: Messages for Britain

• Message number: 164

• Message text: No shift pattern generated for &.&. SSP and SMP will not be paid

What causes this issue?

The person's shift pattern has not yet been generated up to the end
date of the infotype record.
If this is not performed before determining SSP or SMP absences for
this period, the payroll driver will not be able to determine SSP or
SMP, causing the person to be rejected.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5G164 - No shift pattern generated for &.&. SSP and SMP will not be paid ?

  The SAP error message 5G164 indicates that there is no shift pattern generated for a specific employee or group of employees, which can affect the calculation of Special Shift Pay (SSP) and Special Monthly Pay (SMP). This error typically arises in the context of time management and payroll processing within SAP.
  Cause:
  
  Missing Shift Pattern: The employee does not have an assigned shift pattern in the system. Shift patterns are essential for determining working hours and calculating pay.
  Incorrect Configuration: The shift pattern may not be correctly configured in the system, or the employee's work schedule may not align with the available shift patterns.
  Employee Master Data Issues: There may be issues with the employee's master data, such as missing or incorrect information related to their work schedule or organizational assignment.
  Time Management Settings: The time management settings in the system may not be properly set up to generate shift patterns for the employee.
  
  Solution:
  
  
  Assign Shift Pattern: Ensure that the employee has a valid shift pattern assigned in their master data. This can be done through the following steps:
  
  Go to the employee's master data in the SAP system (Transaction PA30).
  Check the "Work Schedule" infotype (IT 0007) and ensure a valid shift pattern is assigned.
  If necessary, assign a new shift pattern that matches the employee's working hours.
  
  
  
  Review Shift Pattern Configuration: Check the configuration of the shift patterns in the system (Transaction SPRO):
  
  Navigate to Personnel Management > Personnel Administration > Time Management > Work Schedules > Define Shift Patterns.
  Ensure that the shift patterns are correctly defined and available for assignment.
  
  
  
  Check Employee Master Data: Verify that all relevant employee master data is complete and accurate. This includes checking the following infotypes:
  
  IT 0001 (Organizational Assignment)
  IT 0007 (Planned Working Time)
  IT 0008 (Basic Pay)
  
  
  
  Consult with Payroll Team: If the issue persists, consult with the payroll or time management team to ensure that all necessary configurations and settings are in place for the calculation of SSP and SMP.
  
  
  Testing: After making the necessary changes, run a test payroll to ensure that the error is resolved and that the SSP and SMP are calculated correctly.
  
  
  Related Information:
  
  Documentation: Refer to SAP documentation for detailed information on configuring shift patterns and time management settings.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to this error message.
  User Forums: Engage with SAP user forums or communities for additional insights and solutions from other users who may have encountered similar issues.
  
  By following these steps, you should be able to resolve the error message 5G164 and ensure that the appropriate shift patterns are generated for the affected employees.