How To Fix 5F012 - SI no. must be kept in IT 2 (ref.note 737902)

SAP Error Message - Details

• Message type: E = Error

• Message class: 5F - HR F: Error Messages (France)

• Message number: 012

• Message text: SI no. must be kept in IT 2 (ref.note 737902)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5F012 - SI no. must be kept in IT 2 (ref.note 737902) ?

  The SAP error message 5F012, which states "SI no. must be kept in IT 2," typically relates to issues with the handling of serial numbers in the context of asset management or inventory management within SAP. This error often arises when there is a discrepancy in the configuration or data entry related to serial numbers for equipment or assets.
  Cause:
  The error usually occurs due to one of the following reasons:
  
  Configuration Issues: The system may not be configured correctly to handle serial numbers for the specific type of asset or equipment.
  Data Entry Errors: There may be an issue with how the serial number is being entered or processed in the system.
  Missing Settings: The necessary settings for managing serial numbers in the relevant transaction or module may not be activated.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Configuration:
  
  Ensure that the configuration for serial number management is correctly set up in the system. This includes checking the settings in the relevant transaction codes (e.g., OIS2 for serial number profiles).
  Verify that the serial number profile assigned to the material or equipment is appropriate and that it allows for the management of serial numbers.
  
  
  
  Review Data Entry:
  
  Double-check the serial number being entered to ensure it is valid and conforms to the expected format.
  Ensure that the serial number is not already in use or locked by another transaction.
  
  
  
  Consult SAP Notes:
  
  Refer to SAP Note 737902, which provides specific guidance and recommendations related to this error message. This note may contain additional troubleshooting steps or configuration adjustments that can help resolve the issue.
  
  
  
  Testing:
  
  After making any changes, perform tests to ensure that the error no longer occurs and that serial numbers can be processed as expected.
  
  
  
  Seek Support:
  
  If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting with SAP directly for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Always check for the latest SAP Notes related to your version of SAP, as they may provide updates or patches that address known issues.
  Documentation: Review the SAP documentation for asset management and serial number management to ensure compliance with best practices.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the cause of the 5F012 error in your SAP system.