How To Fix 5E564 - Not possible to determine Canary Island register

SAP Error Message - Details

• Message type: E = Error

• Message class: 5E - Error messages for Spanish infotypes module pools

• Message number: 564

• Message text: Not possible to determine Canary Island register

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

In transaction SM30, go to the view <LS>Personnel area/subarea - Social
Insurance category</> (V_5E01_D) and check the <LS>Contribution
calculation</>field.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5E564 - Not possible to determine Canary Island register ?

  The SAP error message 5E564 ("Not possible to determine Canary Island register") typically occurs in the context of financial transactions or reporting related to the Canary Islands, which have specific tax regulations and requirements in Spain.
  Cause:
  This error usually arises due to one of the following reasons:
  
  
  Missing Configuration: The system may not have the necessary configuration for handling transactions related to the Canary Islands. This could include missing tax codes, tax jurisdiction settings, or other relevant master data.
  
  
  Incorrect Master Data: The customer or vendor master data may not be correctly set up to reflect the Canary Islands' requirements. This includes the address, tax information, or other relevant fields.
  
  
  Transaction Data Issues: The specific transaction being processed may not have the required information to determine the appropriate Canary Island register. This could be due to missing fields or incorrect data entries.
  
  
  System Settings: There may be issues with the system settings or parameters that govern how transactions related to the Canary Islands are processed.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Configuration:
  
  Ensure that the tax codes and settings for the Canary Islands are correctly configured in the SAP system. This includes checking the tax determination settings and ensuring that the relevant tax codes are active.
  
  
  
  Review Master Data:
  
  Verify the customer or vendor master data to ensure that all necessary fields are filled out correctly, especially those related to tax information and addresses.
  
  
  
  Examine Transaction Data:
  
  Look at the specific transaction that triggered the error. Ensure that all required fields are populated and that the data is accurate.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidelines on handling transactions related to the Canary Islands. This may provide insights into any additional configuration or data requirements.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above areas, consider reaching out to your SAP support team or consulting with an SAP expert who can provide more tailored assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates related to tax handling for the Canary Islands.
  Legal Requirements: Familiarize yourself with the legal and tax requirements for transactions involving the Canary Islands, as this may impact how you configure your SAP system.
  User Forums: Engage with SAP user communities or forums where similar issues may have been discussed, as other users may have encountered and resolved the same error.
  
  By following these steps, you should be able to identify the root cause of the error and implement the necessary changes to resolve it.