How To Fix 5E236 - To report a return report you must report the return reason.

SAP Error Message - Details

• Message type: E = Error

• Message class: 5E - Error messages for Spanish infotypes module pools

• Message number: 236

• Message text: To report a return report you must report the return reason.

Self-Explanatory Message

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• What is the cause and solution for SAP error message 5E236 - To report a return report you must report the return reason. ?

  The SAP error message 5E236 typically occurs in the context of processing returns in the SAP system, particularly when dealing with return deliveries or return orders. This error indicates that a return reason must be specified in order to proceed with the return process.
  Cause:
  The error arises when a user attempts to create or process a return without providing a return reason. In SAP, return reasons are essential for tracking the nature of returns, whether they are due to defects, customer dissatisfaction, or other reasons. The system requires this information to ensure proper handling and reporting of returns.
  Solution:
  To resolve the error 5E236, follow these steps:
  
  
  Identify the Return Document: Determine which return document (return order, return delivery, etc.) you are trying to process.
  
  
  Access the Return Document: Open the return document in the SAP system.
  
  
  Enter Return Reason:
  
  Look for a field labeled "Return Reason" or similar.
  Select or enter the appropriate return reason from the available options. This may involve choosing from a predefined list of return reasons configured in your SAP system.
  
  
  
  Save the Document: After entering the return reason, save the document and attempt to process it again.
  
  
  Check Configuration: If you are unsure about the available return reasons, you may need to check with your SAP administrator or the person responsible for system configuration to ensure that the return reasons are properly set up in the system.
  
  
  Related Information:
  
  
  Return Reasons Configuration: Return reasons can be configured in the SAP system under the relevant customizing settings. This is typically done in the SPRO transaction under Sales and Distribution (SD) settings.
  
  
  Documentation: Refer to SAP documentation or help files for more detailed information on return processing and the importance of return reasons.
  
  
  User Training: Ensure that users involved in processing returns are trained on the importance of specifying return reasons and how to do so in the system.
  
  
  By following these steps, you should be able to resolve the error and successfully process the return in SAP. If the issue persists, consider reaching out to your SAP support team for further assistance.