How To Fix 5D747 - Manual notification required

SAP Error Message - Details

• Message type: E = Error

• Message class: 5D - Error Messages for German Infotype Module Pools

• Message number: 747

• Message text: Manual notification required

What causes this issue?

You cannot transfer automated DEUEV notifications for employee group key
118 (seasonal employees) because the software is not certified for this
employee subgroup.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

The notification is created in status <LS>With Errors</>. It is not
transferred automatically.

How to fix this error?

Check whether employee group key 118 actually applies. If so, report the
notification manually and flag the DEUEV notification accordingly with
report RPUD3AD0 (Identification and Deletion of DEUEV Notifications).

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5D747 - Manual notification required ?

  The SAP error message 5D747, which states "Manual notification required," typically occurs in the context of SAP's logistics or supply chain modules, particularly when dealing with notifications related to maintenance, service orders, or similar processes. This error indicates that a manual intervention is needed to proceed with a particular task or process.
  Cause:
  
  Missing Information: The system may require additional information that has not been provided, such as specific details about a maintenance task or service order.
  Approval Process: The process may be halted due to a requirement for manual approval or notification that has not been completed.
  Configuration Issues: There may be configuration settings in the system that require manual notifications to be triggered under certain conditions.
  Workflow Issues: If the process is part of a workflow, it may be waiting for a manual step to be completed before it can continue.
  
  Solution:
  
  Check Required Fields: Review the transaction or document that triggered the error to ensure all required fields are filled out correctly.
  Manual Notification: If the system indicates that a manual notification is required, follow the necessary steps to create or send that notification.
  Review Workflow: If applicable, check the workflow settings to ensure that all steps are correctly configured and that any manual steps are completed.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance related to the module you are working with.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert to diagnose and resolve the issue.
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may need to use specific transaction codes to access notifications or service orders (e.g., IW21 for creating notifications).
  User Roles: Ensure that the user has the appropriate roles and permissions to perform the required actions.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide updates/patches that could resolve the issue.
  Training: If this error is common in your organization, consider providing training for users on how to handle notifications and related processes effectively.
  
  By following these steps, you should be able to address the error message 5D747 and proceed with your SAP processes.