How To Fix 5D711 - SI key contradicts the value credit key

SAP Error Message - Details

• Message type: E = Error

• Message class: 5D - Error Messages for German Infotype Module Pools

• Message number: 711

• Message text: SI key contradicts the value credit key

What causes this issue?

The SI key corresponds to that of a low-income employee but, according
to the key in the view V_T5D40, the value credit represents a value
credit from an employment liable for insurance contributions or the SI
key corresponds to that of someone liable for insurance contributions
but the value credit represents a value credit from a part-time
employment.

System Response

An entry with this combination is not permitted.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5D711 - SI key contradicts the value credit key ?

  The SAP error message "5D711 SI key contradicts the value credit key" typically occurs in the context of Sales and Distribution (SD) or Financial Accounting (FI) modules when there is a mismatch between the settings of the Sales Document and the Credit Management settings.
  Cause:
  
  
  Credit Control Area Settings: The error often arises when the credit control area settings for the customer do not align with the sales document's credit key. This can happen if the customer has a specific credit limit or credit management settings that are not compatible with the sales order being processed.
  
  
  Sales Document Configuration: The sales document type may have a credit key that is not appropriate for the customer or the transaction type. For example, if the sales document is set to allow credit checks but the customer is flagged as not being creditworthy, this error can occur.
  
  
  Customer Master Data: The customer master data may have inconsistencies, such as incorrect credit limits or credit control area assignments.
  
  
  Solution:
  
  
  Check Customer Master Data: Review the customer master data in transaction XD03 (Display Customer) or FD03 (Display Customer - Financials) to ensure that the credit control area and credit limit settings are correct.
  
  
  Review Sales Document Type: Check the configuration of the sales document type in transaction VOTXN (Sales Document Types) to ensure that the credit key assigned is appropriate for the customer and the transaction.
  
  
  Credit Management Settings: Verify the credit management settings in transaction OB45 (Credit Control Area) to ensure that the settings align with the requirements of the sales order.
  
  
  Adjust Credit Limits: If necessary, adjust the credit limits for the customer in transaction FD32 (Change Customer Credit Management) to ensure they are within acceptable ranges for the sales order.
  
  
  Consult with SAP Support: If the issue persists after checking the above settings, it may be beneficial to consult with SAP support or your internal SAP team for further analysis.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as XD03, FD03, VOTXN, and FD32 for managing customer data and sales document types.
  Credit Management: Understanding the credit management process in SAP can help in troubleshooting similar issues in the future.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  
  By following these steps, you should be able to identify and resolve the cause of the error message "5D711 SI key contradicts the value credit key."