How To Fix 5D693 - The insurance number is incorrect

SAP Error Message - Details

• Message type: E = Error

• Message class: 5D - Error Messages for German Infotype Module Pools

• Message number: 693

• Message text: The insurance number is incorrect

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5D693 - The insurance number is incorrect ?

  The SAP error message 5D693, which states "The insurance number is incorrect," typically occurs in the context of employee data management, particularly when dealing with health insurance or social security information in the SAP Human Capital Management (HCM) module. This error indicates that the insurance number entered does not meet the required format or does not correspond to valid data in the system.
  Causes:
  
  Incorrect Format: The insurance number may not conform to the expected format (e.g., length, character type).
  Invalid Number: The number entered may not be a valid insurance number, possibly due to typographical errors.
  Missing Data: The insurance number may not be maintained in the relevant master data records.
  Configuration Issues: There may be issues with the configuration settings in the SAP system related to insurance number validation.
  Data Synchronization: If the system is integrated with external databases or services, there may be synchronization issues leading to discrepancies.
  
  Solutions:
  
  Verify the Insurance Number: Check the insurance number for any typographical errors and ensure it is entered in the correct format.
  Check Master Data: Ensure that the insurance number is correctly maintained in the employee master data (infotype 0006 for personal data).
  Review Configuration: Consult with your SAP HCM configuration team to ensure that the settings for insurance number validation are correct.
  Consult Documentation: Refer to SAP documentation or help resources for specific formatting rules or requirements for the insurance number.
  Test with Different Data: If possible, test with a different, known valid insurance number to see if the issue persists.
  Contact Support: If the issue cannot be resolved internally, consider reaching out to SAP support for assistance.
  
  Related Information:
  
  Infotype 0006 (Addresses): This infotype is where insurance numbers are typically maintained. Ensure that the data is complete and accurate.
  Country-Specific Regulations: Different countries may have specific requirements for insurance numbers, so ensure compliance with local regulations.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to this error message.
  
  By following these steps, you should be able to identify and resolve the issue related to the SAP error message 5D693.