How To Fix 5D575 - CI key 7 only for voluntary health insurance


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 5D - Error Messages for German Infotype Module Pools

  • Message number: 575

  • Message text: CI key 7 only for voluntary health insurance

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message 5D575 - CI key 7 only for voluntary health insurance ?

    The SAP error message 5D575, specifically related to "CI key 7 only for voluntary health insurance," typically arises in the context of health insurance processing within the SAP system, particularly in modules related to Human Capital Management (HCM) or Payroll.

    Cause:

    This error usually indicates that there is an issue with the configuration or data entry related to health insurance coverage. Specifically, it suggests that the CI (Contribution Indicator) key 7 is being used inappropriately. CI key 7 is generally reserved for voluntary health insurance, and if it is applied to a case that does not meet the criteria for voluntary coverage, this error will be triggered.

    Solution:

    To resolve this error, you can take the following steps:

    1. Check Employee Data: Verify the employee's health insurance data in the system. Ensure that the employee is indeed eligible for voluntary health insurance and that the correct CI key is being used.

    2. Review Configuration: Check the configuration settings for health insurance in the SAP system. Ensure that CI key 7 is correctly set up for voluntary health insurance and that it is not being incorrectly assigned to mandatory health insurance cases.

    3. Adjust Payroll Settings: If the error occurs during payroll processing, review the payroll settings and ensure that the correct health insurance plans and contribution indicators are assigned to the employees.

    4. Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on configuring health insurance and contribution indicators.

    5. Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert who can provide more tailored assistance based on your specific configuration and setup.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide updates or patches that could resolve the issue.
    • Training and Documentation: Ensure that your HR and payroll staff are trained on the correct use of CI keys and the implications of different health insurance types.
    • Testing: After making any changes, conduct thorough testing to ensure that the error does not recur and that the health insurance processing works as intended.

    By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.

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