How To Fix 5D471 - The person is not a pensioner in the specified period

SAP Error Message - Details

• Message type: E = Error

• Message class: 5D - Error Messages for German Infotype Module Pools

• Message number: 471

• Message text: The person is not a pensioner in the specified period

What causes this issue?

Under sec. 229 par. 3, cl. 3 SGB V, all capital benefits used for
pension payments or surviving dependent's pensions, or as benefits in
case of reduced earning capacity, are subject to contributions.
Therefore, a capital benefit can only be created for pensioners.
However, the person does not have status <ZK>Pensioner in the specified
period.</>
Also see the circular from the umbrella organizations from February 23,
2007: <ZK>Health Insurance and Care Insurance for Pensioners as of April
1, 2007.</>

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Change the status of the person or period of the capital benefit such
that the person has <ZK>Pensioner</> status in this period.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5D471 - The person is not a pensioner in the specified period ?

  The SAP error message 5D471 ("The person is not a pensioner in the specified period") typically occurs in the context of payroll processing or pension-related transactions in SAP HR (Human Resources) modules. This error indicates that the system is unable to find the relevant pensioner status for the specified individual during the given time frame.
  Cause:
  
  Incorrect Time Period: The specified period in the transaction does not align with the individual's pensioner status. The person may not have been classified as a pensioner during that time.
  Data Entry Errors: There may be mistakes in the data entry, such as incorrect dates or personnel numbers.
  Missing Master Data: The employee's master data may not be correctly maintained, particularly the pension-related information.
  Status Changes: The individual's status may have changed (e.g., from active employee to pensioner) but not been updated in the system for the specified period.
  Configuration Issues: There may be issues with the configuration of the pension-related infotypes or the payroll schema.
  
  Solution:
  
  Verify Dates: Check the dates in the transaction to ensure they are correct and fall within the period when the individual was a pensioner.
  Check Master Data: Review the employee's master data (infotypes) to confirm that the pensioner status is correctly maintained. Look specifically at infotype 0000 (Actions) and infotype 0580 (Pensioner Data).
  Update Status: If the individual has recently become a pensioner, ensure that the status is updated in the system for the relevant period.
  Consult Payroll Logs: Review payroll logs for any discrepancies or errors that may provide additional context for the issue.
  Configuration Review: If the issue persists, consult with your SAP HR configuration team to ensure that the pension-related settings are correctly configured in the system.
  
  Related Information:
  
  Infotypes: Familiarize yourself with relevant infotypes such as 0000 (Actions), 0580 (Pensioner Data), and any other infotypes related to employee status and pension.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation or user manuals related to payroll and pension processing for additional guidance.
  Support: If the issue cannot be resolved internally, consider reaching out to SAP support or your organization's SAP support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.