How To Fix 5C702 - BVG-Old age credit cannot be determined (no postings found)

SAP Error Message - Details

• Message type: E = Error

• Message class: 5C - HR: Messages for Switzerland

• Message number: 702

• Message text: BVG-Old age credit cannot be determined (no postings found)

What causes this issue?

No postings were found in the employee's account, therefore no value
can be determined for the BVG old-age credit.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check if the employee has an account and that it contains this posting.
If this is the case, a system error has occurred. Notify your system
administrator.

Procedure for System Administrators

Check in the applicable processing schedule that the postings are
imported at the beginning of the PC action with the operation "Append
to account lists".

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5C702 - BVG-Old age credit cannot be determined (no postings found) ?

  The SAP error message 5C702 with the description "BVG-Old age credit cannot be determined (no postings found)" typically occurs in the context of the SAP Benefits Administration (BVG) module, which deals with pension and retirement benefits. This error indicates that the system is unable to calculate the old age credit for an employee because there are no relevant postings found in the system.
  Cause:
  
  
  Missing Postings: The most common cause of this error is that there are no relevant payroll postings for the employee in question. This could be due to:
  
  The employee has not been processed in payroll for the relevant period.
  There are no contributions recorded for the pension scheme.
  The employee is new and has not yet had any payroll run.
  
  
  
  Incorrect Configuration: There may be issues with the configuration of the pension plan or the employee's master data that prevent the system from determining the old age credit.
  
  
  Data Entry Errors: Incorrect or incomplete data in the employee's master record or in the payroll results can also lead to this error.
  
  
  Solution:
  
  
  Check Payroll Processing: Ensure that the employee has been processed in payroll for the relevant periods. If not, run the payroll for the employee to generate the necessary postings.
  
  
  Review Employee Master Data: Verify the employee's master data to ensure that all necessary information is correctly entered, including:
  
  Employment status
  Pension plan assignment
  Contribution rates
  
  
  
  Check Posting Records: Look into the posting records for the employee to confirm that there are indeed no postings. You can do this by checking the relevant infotypes (e.g., Infotype 0014 for recurring payments and deductions).
  
  
  Configuration Review: If the issue persists, review the configuration of the pension plan in the system. Ensure that the plan is set up correctly and that all necessary parameters are defined.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the BVG module and the error message.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide further assistance.
  
  
  Related Information:
  
  
  Infotypes: Familiarize yourself with relevant infotypes such as:
  
  Infotype 0000 (Actions)
  Infotype 0001 (Organizational Assignment)
  Infotype 0014 (Recurring Payments and Deductions)
  Infotype 0015 (Additional Payments)
  
  
  
  Transaction Codes: Use transaction codes like PA20 (Display HR Master Data) and PA30 (Maintain HR Master Data) to check and maintain employee records.
  
  
  SAP Notes: Check for any SAP Notes related to this error message for potential patches or updates that may address the issue.
  
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.