How To Fix 5C702 - BVG-Old age credit cannot be determined (no postings found)

5C702 - Overview

• Message type: E = Error

• Message class: 5C - HR: Messages for Switzerland

• Message number: 702

• Message text: BVG-Old age credit cannot be determined (no postings found)

What causes this issue?

No postings were found in the employee's account, therefore no value
can be determined for the BVG old-age credit.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check if the employee has an account and that it contains this posting.
If this is the case, a system error has occurred. Notify your system
administrator.

Procedure for System Administrators

Check in the applicable processing schedule that the postings are
imported at the beginning of the PC action with the operation "Append
to account lists".

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5C702 - BVG-Old age credit cannot be determined (no postings found) ?

  The SAP error message 5C702 with the description "BVG-Old age credit cannot be determined (no postings found)" typically occurs in the context of the SAP Benefits Administration (BVG) module, which deals with pension and retirement benefits. This error indicates that the system is unable to calculate the old age credit for an employee because there are no relevant postings found in the system.
  
  Cause:
  
  
  Missing Postings: The most common cause of this error is that there are no relevant payroll postings for the employee in question. This could be due to:
  
  The employee has not been processed in payroll for the relevant period.
  There are no contributions recorded for the pension scheme.
  The employee is new and has not yet had any payroll run.
  
  
  
  Incorrect Configuration: There may be issues with the configuration of the pension plan or the employee's master data that prevent the system from determining the old age credit.
  
  
  Data Entry Errors: Incorrect or