How To Fix 5C642 - Personnel number &1: Error when importing cluster BV

SAP Error Message - Details

• Message type: E = Error

• Message class: 5C - HR: Messages for Switzerland

• Message number: 642

• Message text: Personnel number &1: Error when importing cluster BV

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5C642 - Personnel number &1: Error when importing cluster BV ?

  The SAP error message 5C642, which states "Personnel number &1: Error when importing cluster BV," typically occurs during the processing of payroll or personnel administration data. This error is related to issues with the import of the cluster BV (which stands for "Benefits" cluster) in the SAP system.
  Causes:
  
  Data Inconsistencies: There may be inconsistencies or missing data in the employee's master data or infotypes that are required for the benefits processing.
  Authorization Issues: The user may not have the necessary authorizations to access or modify the data related to the personnel number.
  Technical Issues: There could be technical problems with the database or the SAP system itself, such as corrupted data or issues with the cluster tables.
  Configuration Errors: Incorrect configuration in the benefits module or payroll settings can lead to this error.
  Missing or Incorrect Entries: If there are missing or incorrect entries in the relevant infotypes (e.g., infotype 0001 for organizational assignment, infotype 0002 for personal data), it can cause this error.
  
  Solutions:
  
  Check Master Data: Verify the master data for the personnel number in question. Ensure that all required infotypes are correctly filled out and that there are no inconsistencies.
  Review Authorizations: Ensure that the user has the necessary authorizations to access and modify the data related to the personnel number.
  Check Cluster Tables: Use transaction codes like SE11 or SE16 to check the relevant cluster tables for any inconsistencies or corrupted data.
  Reprocess Payroll: If the error occurs during payroll processing, try to reprocess the payroll for the affected personnel number after correcting any identified issues.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates available that resolve known issues.
  Debugging: If you have access to debugging tools, you can analyze the program that is generating the error to identify the root cause.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20 (Display HR Master Data), PA30 (Maintain HR Master Data), and PC00_MXX_CALC (Payroll processing).
  SAP Help Portal: Utilize the SAP Help Portal for documentation related to the Benefits module and payroll processing.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis or technical team for further investigation.