How To Fix 5C644 - Personnel number &1: Error when importing cluster RC

SAP Error Message - Details

• Message type: E = Error

• Message class: 5C - HR: Messages for Switzerland

• Message number: 644

• Message text: Personnel number &1: Error when importing cluster RC

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5C644 - Personnel number &1: Error when importing cluster RC ?

  The SAP error message 5C644, which states "Personnel number &1: Error when importing cluster RC," typically occurs during the processing of payroll or personnel administration data. This error is related to issues with the import of cluster data, specifically the "RC" (Remuneration Cluster) for a given personnel number.
  Causes:
  
  Data Corruption: The data in the remuneration cluster may be corrupted or incomplete.
  Authorization Issues: The user may not have the necessary authorizations to access or modify the data in the remuneration cluster.
  Configuration Issues: There may be configuration problems in the payroll or personnel administration settings.
  Missing Data: Required data for the personnel number may be missing or incorrectly entered.
  Technical Issues: There could be underlying technical issues with the SAP system, such as database inconsistencies or system errors.
  
  Solutions:
  
  Check Data Integrity: Verify the integrity of the data in the remuneration cluster for the affected personnel number. You can use transaction codes like PC00_MXX_CEDT (for cluster data) to check the data.
  Review Authorizations: Ensure that the user has the necessary authorizations to access and modify the remuneration cluster data.
  Reprocess Payroll: If the error occurs during payroll processing, try to reprocess the payroll for the affected personnel number. This may resolve any temporary issues.
  Check Configuration: Review the configuration settings related to payroll and personnel administration to ensure they are set up correctly.
  Consult Logs: Check the application logs (transaction SLG1) for more detailed error messages that can provide additional context about the issue.
  Database Consistency Check: Perform a database consistency check to identify and resolve any inconsistencies in the data.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates available that resolve known issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data), PC00_MXX_CEDT (Cluster Data), and SLG1 (Application Log).
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurs.
  Documentation: Review SAP documentation related to payroll processing and cluster data management for further insights.
  
  By following these steps, you should be able to diagnose and resolve the error message 5C644 effectively.