How To Fix 5C604 - Error when creating the new account.

5C604 - Overview

• Message type: E = Error

• Message class: 5C - HR: Messages for Switzerland

• Message number: 604

• Message text: Error when creating the new account.

What causes this issue?

The data bank operation, that should generate an entry in the account
directory could not be successfully carried out.

System Response

The account was not created.

How to fix this error?

Try to create the account again. If necessary, inform your system
administrator.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5C604 - Error when creating the new account. ?

  The SAP error message 5C604 typically occurs when there is an issue related to the creation of a new account in the system. This error can arise due to various reasons, including configuration issues, missing data, or authorization problems. Here’s a breakdown of the potential causes, solutions, and related information:
  Causes of Error 5C604
  
  
  Missing Required Fields: The account creation process may require certain mandatory fields that have not been filled out.
  
  
  Invalid Data: The data entered may not conform to the expected formats or values, such as incorrect account types or invalid characters.
  
  
  Authorization Issues: The user attempting to create the account may not have the necessary permissions to perform this action.
  
  
  
  Configuration Issues: There may be configuration settings in the SAP system that are preventing the account from being created, such as settings related to account groups or number ranges.
  
  
  Duplicate Accounts: An attempt to create an account that already exists in the system