How To Fix 5C364 - Error status code (code): &

SAP Error Message - Details

• Message type: E = Error

• Message class: 5C - HR: Messages for Switzerland

• Message number: 364

• Message text: Error status code (code): &

What causes this issue?

Subject errors that are related to the content of the instance document
are confirmed with a SalaryDeclarationFault. The added State-Code
(NOT_valid, NOT_plausible, NOT_accepted) explains in which check level
the error occurred. All warnings and information messages are also
returned.
A wage notification has three check levels (validation, plausibility,
acceptation). If no errors are issued at one check level, the wage
notification is transferred to the next check level (including all
warnings and information messages).
Level 1: Validation
Level 2: Plausibility
Level 3: Acceptation
[Source: Suva, "Guidelines for Wage Data Transfer ? Confirmation and
Notifications" (AcknowledgementNotification_20061006.doc, Version
20061006 - Issue 05/23/2007)]

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5C364 - Error status code (code): & ?

  The SAP error message 5C364 typically indicates an issue related to the status code in the system. While the specific details of the error can vary based on the context in which it occurs, here are some general steps to diagnose and resolve the issue:
  Cause:
  
  Data Inconsistency: The error may arise from inconsistencies in the data being processed, such as missing or incorrect entries.
  Configuration Issues: There may be configuration settings in the SAP system that are not set up correctly, leading to the error.
  Authorization Problems: The user may not have the necessary authorizations to perform the action that triggered the error.
  System Bugs: There could be bugs or issues in the specific version of SAP you are using.
  
  Solution:
  
  Check the Status Code: Review the specific status code provided in the error message. This can give you more context about the nature of the error.
  Review Logs: Check the application logs (transaction SLG1) for more detailed error messages that can provide insights into what went wrong.
  Data Validation: Ensure that all required data is present and correctly formatted. Validate the entries in the relevant tables.
  Configuration Review: Go through the configuration settings related to the process you are trying to execute. Ensure that all necessary settings are correctly configured.
  User Authorizations: Verify that the user has the appropriate authorizations to perform the action. You can check this in transaction SU53 or by consulting with your security team.
  Consult Documentation: Look for SAP Notes or documentation related to the specific error code. SAP's support portal may have relevant information or patches.
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP support for assistance.
  
  Related Information:
  
  SAP Notes: Search for SAP Notes related to error code 5C364 in the SAP Support Portal. These notes often contain fixes or workarounds for known issues.
  Community Forums: Check SAP Community forums or other online resources where users discuss similar issues. You may find solutions or suggestions from other users who have encountered the same error.
  System Version: Be aware of the version of SAP you are using, as solutions may vary between different versions.
  
  If you have more specific details about the context in which the error occurred, I can provide more tailored advice.