How To Fix 5C365 - Quality level (QualityLevel): &

SAP Error Message - Details

• Message type: E = Error

• Message class: 5C - HR: Messages for Switzerland

• Message number: 365

• Message text: Quality level (QualityLevel): &

What causes this issue?

Subject errors that are related to the content of the instance document
are confirmed with a SalaryDeclarationFault. The added State-Code
(NOT_valid, NOT_plausible, NOT_accepted) explains in which check level
the error occurred. All warnings and information messages are also
returned.
A wage notification has three check levels (validation, plausibility,
acceptation). If no errors are issued at one check level, the wage
notification is transferred to the next check level (including all
warnings and information messages).
Level 1: Validation
Level 2: Plausibility
Level 3: Acceptation
[Source: Suva, "Guidelines for Wage Data Transfer ? Confirmation and
Notifications" (AcknowledgementNotification_20061006.doc, Version
20061006 - Issue 05/23/2007)]

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5C365 - Quality level (QualityLevel): & ?

  The SAP error message 5C365 pertains to the quality level in the context of quality management (QM) within the SAP system. This error typically indicates that there is an issue with the quality level assigned to a material or batch, which may not be valid or properly defined in the system.
  Cause:
  
  Invalid Quality Level: The quality level specified for a material or batch may not exist in the system or may not be correctly configured.
  Missing Configuration: The quality level might not be assigned to the relevant material type or plant.
  Data Inconsistency: There could be inconsistencies in the master data related to quality management, such as the material master or batch master data.
  Authorization Issues: The user may not have the necessary authorizations to access or modify the quality level settings.
  
  Solution:
  
  
  Check Quality Level Configuration:
  
  Go to the configuration settings in SAP (Transaction SPRO) and navigate to the Quality Management section.
  Verify that the quality levels are correctly defined and assigned to the relevant material types and plants.
  
  
  
  Review Material Master Data:
  
  Use transaction MM03 to display the material master data and check the quality management views.
  Ensure that the quality level is correctly assigned to the material.
  
  
  
  Batch Management:
  
  If the error is related to batch management, check the batch master data (Transaction MSC3N) to ensure that the quality level is correctly assigned.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access and modify quality management settings.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific details on the quality level configuration and requirements.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  MM03 (Display Material)
  MSC3N (Display Batch)
  SPRO (Customizing)
  
  
  
  Quality Management in SAP: Understanding the quality management module and its integration with other modules like MM (Materials Management) and PP (Production Planning) can provide insights into how quality levels are utilized.
  
  
  SAP Notes: Check for any relevant SAP Notes that might address specific issues related to error message 5C365.
  
  
  By following these steps, you should be able to identify and resolve the issue related to the SAP error message 5C365.