How To Fix 5C257 - No Record Available for Infotype &1 between &2 and &3

SAP Error Message - Details

• Message type: E = Error

• Message class: 5C - HR: Messages for Switzerland

• Message number: 257

• Message text: No Record Available for Infotype &1 between &2 and &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5C257 - No Record Available for Infotype &1 between &2 and &3 ?

  The SAP error message 5C257 ("No Record Available for Infotype &1 between &2 and &3") typically occurs in the context of Human Capital Management (HCM) when the system is unable to find any records for a specific infotype within the specified date range. This can happen for various reasons, and understanding the cause and potential solutions can help resolve the issue.
  Cause:
  
  No Data Exists: The most straightforward reason is that there are no records for the specified infotype (e.g., infotype 0001 for Organizational Assignment) for the employee in question during the given date range.
  Incorrect Date Range: The date range specified may not align with the actual records in the system. For example, if you are querying for a period where the employee was not yet hired or had already left the organization.
  Infotype Not Maintained: The infotype may not have been maintained for the employee, meaning that no data has been entered for that specific infotype.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view the records, leading to the perception that no records exist.
  Data Consistency Issues: There may be inconsistencies in the data, such as missing records due to data migration issues or errors during data entry.
  
  Solution:
  
  Check Data Existence: Verify if there are any records for the specified infotype for the employee in question. You can do this by using transaction codes like PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data) to check the infotype records.
  Review Date Range: Ensure that the date range specified in the query is correct and that it encompasses the period during which the employee was active and the infotype was maintained.
  Maintain Infotype: If the infotype is not maintained, you may need to enter the necessary data using transaction PA30 or the relevant infotype maintenance transaction.
  Check Authorizations: Ensure that the user has the appropriate authorizations to view the records. This may involve checking user roles and permissions in the system.
  Consult with HR Team: If you are unsure about the data or if there are discrepancies, consult with the HR team or the person responsible for maintaining employee records to ensure that the data is accurate and complete.
  
  Related Information:
  
  Infotypes: Infotypes are data structures in SAP HCM that store specific types of information about employees (e.g., personal data, organizational assignment, payroll data).
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20, PA30, and PA40 (for actions) to navigate and manage HR data effectively.
  SAP Notes: Check SAP Notes and Knowledge Base Articles for any known issues or updates related to this error message, as SAP frequently releases patches and updates that may address specific problems.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.