How To Fix 5C239 - Scale is not used to calculate withholding tax

SAP Error Message - Details

• Message type: E = Error

• Message class: 5C - HR: Messages for Switzerland

• Message number: 239

• Message text: Scale is not used to calculate withholding tax

What causes this issue?

In addition to your entry in the <LS>Scale</> field, you have entered a
fixed withholding tax amount or a withholding tax percentage.
In these instances, the scale is merely displayed in withholding tax
evaluations. It is not used to calculate withholding tax in payroll.

How to fix this error?

If you want to use the withholding tax scale from the withholding tax
table to calculate withholding tax, you must not enter anything in the
<LS>Withholding tax amount</> or <LS>Withholding tax percentage</>
fields.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5C239 - Scale is not used to calculate withholding tax ?

  The SAP error message 5C239, which states "Scale is not used to calculate withholding tax," typically occurs in the context of withholding tax calculations in SAP systems. This error indicates that the system is unable to apply the defined scale for withholding tax calculations for a particular transaction or vendor.
  Cause:
  
  Missing Scale Definition: The withholding tax scale may not be defined for the specific tax type or jurisdiction.
  Incorrect Configuration: The configuration settings for withholding tax may not be set up correctly in the system.
  Transaction Type: The transaction being processed may not be eligible for withholding tax calculation based on the defined scales.
  Vendor Master Data: The vendor master data may not have the necessary withholding tax information or may not be set up to use the scale.
  Tax Code Issues: The tax code used in the transaction may not be linked to the appropriate withholding tax scale.
  
  Solution:
  
  
  Check Scale Definition:
  
  Go to the configuration settings for withholding tax in SAP (Transaction Code: OBWW).
  Ensure that the withholding tax scale is defined for the relevant tax type and jurisdiction.
  
  
  
  Review Configuration:
  
  Verify the configuration settings for withholding tax calculation (Transaction Code: OBWQ).
  Ensure that the correct tax types and scales are assigned to the relevant company codes and transaction types.
  
  
  
  Vendor Master Data:
  
  Check the vendor master data (Transaction Code: XK03) to ensure that the withholding tax information is correctly maintained.
  Ensure that the vendor is assigned to the correct withholding tax type and that the scale is applicable.
  
  
  
  Tax Code Verification:
  
  Review the tax code used in the transaction (Transaction Code: OB40) to ensure it is linked to the appropriate withholding tax scale.
  
  
  
  Testing:
  
  After making the necessary changes, perform a test transaction to see if the error persists.
  
  
  
  Related Information:
  
  Documentation: Refer to SAP Help documentation for detailed information on configuring withholding tax and scales.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to this error message.
  User Forums: Engage with SAP community forums or user groups for insights and solutions from other users who may have encountered similar issues.
  
  If the problem persists after checking the above points, it may be beneficial to consult with an SAP functional consultant or your organization's SAP support team for further assistance.