How To Fix 5C172 - No Payroll Unit for the Personnel Number &1 (Check feature &2)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 5C - HR: Messages for Switzerland

  • Message number: 172

  • Message text: No Payroll Unit for the Personnel Number &1 (Check feature &2)

  • Show details Hide details
  • What causes this issue?

    No payroll unit could be found for personnel number &V1&.

    How to fix this error?

    Check if a payroll unit has been assigned to the employee's
    organizational data in feature &V2&. If required, adjust feature &V2&
    using the transaction PE03.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message 5C172 - No Payroll Unit for the Personnel Number &1 (Check feature &2) ?

    The SAP error message 5C172 ("No Payroll Unit for the Personnel Number &1 (Check feature &2)") typically occurs in the context of payroll processing in SAP HR (Human Resources) when the system cannot find a valid payroll unit for a specific personnel number. This can happen for various reasons, and understanding the cause and potential solutions is essential for resolving the issue.

    Causes:

    1. Missing Payroll Unit Assignment: The personnel number may not have a payroll unit assigned in the system. This can happen if the employee is newly hired or if there have been changes in the employee's status.

    2. Incorrect Configuration: The configuration settings for payroll processing may not be set up correctly, leading to the system being unable to determine the appropriate payroll unit.

    3. Feature Configuration: The feature referenced in the error message (feature &2) may not be configured correctly or may not be returning the expected results.

    4. Data Inconsistencies: There may be inconsistencies or missing data in the employee's master data that prevent the payroll unit from being determined.

    5. Organizational Structure Changes: Changes in the organizational structure or payroll areas may lead to the unavailability of a payroll unit for the employee.

    Solutions:

    1. Check Payroll Unit Assignment:

      • Go to the employee's master data (transaction PA30) and check if the payroll unit is assigned correctly in the relevant infotype (usually Infotype 0001 - Organizational Assignment).
      • If the payroll unit is missing, you may need to assign it manually.
    2. Review Feature Configuration:

      • Check the configuration of the feature mentioned in the error message (transaction PE03). Ensure that it is set up correctly and that it is returning the expected payroll unit based on the employee's data.
    3. Validate Employee Master Data:

      • Review the employee's master data for any inconsistencies or missing information. Ensure that all relevant infotypes are filled out correctly.
    4. Check Organizational Structure:

      • If there have been recent changes to the organizational structure, verify that the employee's assignment is still valid and that the payroll area is correctly defined.
    5. Consult with HR/Payroll Team:

      • If you are unable to resolve the issue, consult with your HR or payroll team for assistance. They may have additional insights or access to configuration settings that can help.
    6. Run Payroll Simulation:

      • If applicable, run a payroll simulation for the employee to see if the error persists and to gather more information about the issue.

    Related Information:

    • Transaction Codes:

      • PA30 (Maintain HR Master Data)
      • PE03 (Maintain Features)
      • PC00_MXX_CEDT (Payroll processing, where MXX is the country code)
    • Documentation: Refer to SAP Help documentation for detailed information on payroll processing and feature configuration.

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.

    By following these steps, you should be able to identify the cause of the error and implement the necessary solutions to resolve it.

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