How To Fix 5BSI009 - No authorities were returned by BSI TaxLocator

SAP Error Message - Details

• Message type: E = Error

• Message class: 5BSI - BSI TaxLocator: Message Class

• Message number: 009

• Message text: No authorities were returned by BSI TaxLocator

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5BSI009 - No authorities were returned by BSI TaxLocator ?

  The SAP error message 5BSI009: No authorities were returned by BSI TaxLocator typically occurs when the BSI TaxLocator system is unable to retrieve the necessary tax authority information for a specific transaction or location. This can happen for several reasons, and understanding the cause is crucial for resolving the issue.
  Causes:
  
  
  Configuration Issues: The integration between SAP and BSI TaxLocator may not be properly configured. This includes incorrect settings in the BSI TaxLocator configuration or missing parameters.
  
  
  Data Issues: The address or location data being sent to BSI TaxLocator may be incomplete or incorrect, leading to the inability to find the appropriate tax authority.
  
  
  BSI TaxLocator Service Issues: There may be issues with the BSI TaxLocator service itself, such as downtime or connectivity problems.
  
  
  Version Mismatch: The version of the BSI TaxLocator being used may not be compatible with the version of SAP, leading to communication issues.
  
  
  Missing Tax Authority Data: The specific tax authority data for the jurisdiction in question may not be present in the BSI TaxLocator database.
  
  
  Solutions:
  
  
  Check Configuration: Verify the configuration settings in both SAP and BSI TaxLocator. Ensure that all necessary parameters are correctly set up.
  
  
  Validate Address Data: Ensure that the address data being sent to BSI TaxLocator is complete and accurate. This includes checking for typos, missing fields, or incorrect formats.
  
  
  Test BSI TaxLocator Connectivity: Check the connectivity to the BSI TaxLocator service. You can do this by running a test transaction or using diagnostic tools provided by BSI.
  
  
  Update Software: Ensure that both SAP and BSI TaxLocator are updated to the latest versions. Check for any patches or updates that may address known issues.
  
  
  Contact BSI Support: If the issue persists, consider reaching out to BSI support for assistance. They can provide insights into whether there are any known issues with the TaxLocator service or if there are updates required on their end.
  
  
  Review Logs: Check the application logs in SAP for any additional error messages or warnings that may provide more context about the issue.
  
  
  Related Information:
  
  Documentation: Refer to the official documentation for both SAP and BSI TaxLocator for detailed configuration and troubleshooting steps.
  Community Forums: Engage with SAP community forums or BSI user groups where similar issues may have been discussed and resolved.
  Training: Consider training sessions or workshops on BSI TaxLocator integration to better understand its functionality and troubleshooting techniques.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.