56718 - Internal error when calling save routine

SAP Error Message - Details

• Message type: E = Error

• Message class: 56 - HR TRAVEL: Messages for Trip Costs Dialog

• Message number: 718

• Message text: Internal error when calling save routine

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 56718 - Internal error when calling save routine ?

  The SAP error message "56718 Internal error when calling save routine" typically indicates that there is an issue within the SAP system when trying to save data. This error can arise from various underlying causes, and resolving it may require different approaches depending on the specific context in which it occurs. Here are some common causes, potential solutions, and related information:
  Causes:
  
  Data Consistency Issues: There may be inconsistencies in the data being processed, such as missing mandatory fields or invalid data formats.
  Custom Code Errors: If there are custom enhancements or modifications (e.g., user exits, BAdIs) in the save routine, they may contain bugs or logic errors.
  Database Locking Issues: The database might be locked due to other transactions, preventing the save operation from completing.
  System Resource Limitations: Insufficient memory or other system resources can lead to internal errors during processing.
  Transport Issues: If the error occurs after a transport, it may be due to missing objects or dependencies that were not transported correctly.
  
  Solutions:
  
  Check Data Validity: Review the data being saved to ensure that all required fields are filled out correctly and that the data adheres to the expected formats.
  Debugging: If you have access to the ABAP development environment, you can debug the save routine to identify where the error occurs. Look for any custom code that might be causing the issue.
  Review Logs: Check the application logs (transaction SLG1) and system logs (transaction SM21) for any additional error messages or warnings that could provide more context.
  Transaction Lock Check: Use transaction SM12 to check for any locks on the database that might be preventing the save operation. If necessary, release any locks that are no longer needed.
  System Resources: Monitor system performance and resource usage. If the system is under heavy load, consider optimizing performance or increasing resources.
  Transport Review: If the error started occurring after a transport, review the transport logs and ensure that all necessary objects were included and correctly imported.
  SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve the issue.
  
  Related Information:
  
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including transaction codes, data involved, and any relevant logs.
  Community Forums: Check SAP Community forums or other online resources where other users may have encountered similar issues. They may have shared solutions or workarounds.
  
  Conclusion:
  The "56718 Internal error when calling save routine" error can be caused by various factors, and resolving it may require a combination of data validation, debugging, and system checks. If the problem continues, engaging with SAP Support or community resources can provide additional insights and solutions.