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Message type: E = Error
Message class: 56 - HR TRAVEL: Messages for Trip Costs Dialog
Message number: 631
Message text: Credit card clearing is not active for pers. no. & in feature TRVPA
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56631
- Credit card clearing is not active for pers. no. & in feature TRVPA ?The SAP error message 56631, which states "Credit card clearing is not active for pers. no. & in feature TRVPA," typically occurs in the context of travel management or employee expense reporting within SAP. This error indicates that the system is unable to process credit card transactions for a specific personnel number because the credit card clearing functionality is not activated for that employee.
Cause:
- Inactive Credit Card Clearing: The credit card clearing feature is not activated for the specific personnel number in the system.
- Configuration Issues: There may be configuration settings in the SAP system that have not been properly set up for credit card processing.
- Missing Data: The employee's master data may be incomplete or missing necessary information related to credit card processing.
Solution:
To resolve this error, you can follow these steps:
Check Personnel Master Data:
- Go to the personnel master data for the employee in question (using transaction code PA30).
- Ensure that the credit card information is correctly entered and that the credit card clearing option is activated.
Activate Credit Card Clearing:
- If the credit card clearing is not activated, you may need to activate it in the relevant configuration settings.
- This can typically be done in the SAP IMG (Implementation Guide) under the Travel Management settings. Look for the section related to credit card processing and ensure that it is properly configured.
Review Feature TRVPA:
- The feature TRVPA is used to control various aspects of travel management, including credit card processing.
- You can check the settings for feature TRVPA using transaction code PE03. Ensure that the feature is correctly configured to allow credit card clearing for the relevant personnel numbers.
Consult with SAP Support:
- If you are unable to resolve the issue through the above steps, consider reaching out to your SAP support team or consulting SAP documentation for further assistance.
Related Information:
By following these steps, you should be able to identify and resolve the issue related to the SAP error message 56631.
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