How To Fix 56587 - Credit card receipts with invalid expense types are not displayed

SAP Error Message - Details

• Message type: E = Error

• Message class: 56 - HR TRAVEL: Messages for Trip Costs Dialog

• Message number: 587

• Message text: Credit card receipts with invalid expense types are not displayed

What causes this issue?

The system does not display credit card receipts that have invalid
expense types. It is possible that you cannot find your receipts in the
credit card buffer because the assigned expense types are invalid for
the schema being used.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Make sure you are using the correct schema. If necessary, contact your
system administrator.

Procedure for System Administrators

You can permit the expense types for the schema that is being used in
Customizing under <DS:SIMG.SIMG_OHR_T706S_RECEI>Restrict Travel Expense
Types for Trip Schemas</>.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 56587 - Credit card receipts with invalid expense types are not displayed ?

  The SAP error message 56587, which states "Credit card receipts with invalid expense types are not displayed," typically occurs in the context of processing credit card transactions within the SAP system. This error indicates that there are credit card receipts that have been assigned expense types that are not valid or recognized by the system.
  Cause:
  
  Invalid Expense Types: The expense types associated with the credit card receipts may not be defined in the system or may have been deactivated.
  Configuration Issues: There may be configuration issues in the SAP system regarding the mapping of expense types to the credit card processing module.
  Data Entry Errors: Users may have entered incorrect expense types when creating or processing credit card receipts.
  Authorization Issues: The user may not have the necessary authorizations to view certain expense types.
  
  Solution:
  
  
  Check Expense Type Configuration:
  
  Go to the configuration settings in SAP and verify that the expense types used in the credit card receipts are correctly defined and active.
  Ensure that the expense types are mapped correctly to the relevant accounts.
  
  
  
  Review Credit Card Receipts:
  
  Review the credit card receipts that are causing the error. Check the expense types assigned to these receipts and correct any invalid entries.
  If necessary, re-enter the receipts with valid expense types.
  
  
  
  User Authorization:
  
  Ensure that the user has the necessary authorizations to view and process the expense types in question. This may involve checking user roles and permissions.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on handling credit card receipts and expense types.
  
  
  
  System Updates:
  
  If the issue persists, consider checking for any system updates or patches that may address known issues related to credit card processing.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB50 (General Ledger), FBL3N (G/L Account Line Items), or F-02 (Post Document) for managing financial transactions.
  SAP Notes: Search for SAP Notes related to error message 56587 for any specific fixes or recommendations provided by SAP.
  Support: If the issue cannot be resolved internally, consider reaching out to SAP support for assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.