How To Fix 56558 - Credit card clearing is active. Trip version cannot be deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: 56 - HR TRAVEL: Messages for Trip Costs Dialog

• Message number: 558

• Message text: Credit card clearing is active. Trip version cannot be deleted

What causes this issue?

Credit card clearing is active. Versions of a transferred trip cannot be
deleted.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If credit card clearing is active and a trip that has been transferred
is reopened, the trip must be transferred also to ensure that any
receipts already updated from the credit card runs are not updated a
second time.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 56558 - Credit card clearing is active. Trip version cannot be deleted ?

  The SAP error message 56558, which states "Credit card clearing is active. Trip version cannot be deleted," typically occurs in the context of travel management within SAP, particularly when dealing with travel expenses and credit card clearing processes.
  Cause:
  This error arises when you attempt to delete a trip version that is associated with an active credit card clearing process. In SAP Travel Management, when a trip is created and credit card clearing is enabled, the system tracks the expenses related to that trip. If there are transactions or entries linked to the trip that have not been cleared or processed, the system prevents the deletion of the trip version to maintain data integrity.
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Credit Card Clearing Status: Verify if there are any pending credit card transactions associated with the trip version you are trying to delete. You can do this by navigating to the relevant transaction codes or reports that show credit card transactions.
  
  
  Clear Transactions: If there are pending transactions, you will need to either clear them or process them accordingly. This may involve:
  
  Completing the credit card clearing process.
  Releasing or posting any pending transactions.
  
  
  
  Delete Related Entries: If applicable, delete or adjust any related entries that may be preventing the deletion of the trip version.
  
  
  Consult with Finance/Travel Management Team: If you are unsure about the transactions or how to proceed, consult with your finance or travel management team. They may have specific procedures in place for handling credit card transactions and trip versions.
  
  
  Use Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  PR05: Travel Expenses
  PR04: Travel Management - Trip Overview
  PR06: Travel Management - Trip Version
  
  
  
  Check for Authorizations: Ensure that you have the necessary authorizations to delete trip versions and manage credit card transactions.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific patches or updates related to this error message. Sometimes, there may be known issues or fixes provided by SAP.
  Documentation: Review SAP documentation related to Travel Management and credit card processing for best practices and guidelines.
  User Forums: Engage with SAP user forums or communities where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to address the error and successfully manage your trip versions in SAP.