How To Fix 56557 - The credit card receipt cannot be deleted. See long text

56557 - Overview

• Message type: E = Error

• Message class: 56 - HR TRAVEL: Messages for Trip Costs Dialog

• Message number: 557

• Message text: The credit card receipt cannot be deleted. See long text

What causes this issue?

Credit card receipts are edited offline

System Response

The credit card receipt cannot be deleted online, since credit
card receipts can currently only be edited with the offline tool.

How to fix this error?

If you still want to delete the receipt, copy it and enter a minus
sign in the amount. The total of both receipts will then be zero.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 56557 - The credit card receipt cannot be deleted. See long text ?

  The SAP error message 56557, which states "The credit card receipt cannot be deleted. See long text," typically occurs in the context of financial transactions involving credit card processing. This error indicates that there is an issue preventing the deletion of a credit card receipt in the system.
  Causes:
  
  Transaction Status: The credit card receipt may be linked to a transaction that is already processed or completed, making it non-deletable.
  Authorization Issues: The user may not have the necessary permissions to delete the credit card receipt.
  System Configuration: Certain configurations in the SAP system may prevent the deletion of receipts for compliance or auditing purposes.
  Dependencies: The receipt may be linked to other financial documents or processes that need to be resolved before deletion can occur.
  
  Solutions:
  
  Check Transaction Status: Verify if the credit card receipt is associated with a completed transaction. If so, you may need to reverse or cancel the transaction before attempting to delete