How To Fix 56467 - &1 active from &2, create a new Infotype record for &2

SAP Error Message - Details

• Message type: E = Error

• Message class: 56 - HR TRAVEL: Messages for Trip Costs Dialog

• Message number: 467

• Message text: &1 active from &2, create a new Infotype record for &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message 56467 - &1 active from &2, create a new Infotype record for &2 ?

  The SAP error message 56467 typically indicates that there is an issue with creating a new Infotype record for a specific employee or object in the SAP system. This error often arises when there is an attempt to create a new record for an Infotype that is already active for the specified period.
  Cause:
  
  Existing Active Record: The primary cause of this error is that there is already an active record for the specified Infotype during the time period you are trying to create a new record. SAP does not allow overlapping records for certain Infotypes.
  Incorrect Date Range: The date range specified for the new Infotype record may overlap with an existing record.
  Configuration Issues: There may be configuration settings in the Infotype that prevent the creation of new records under certain conditions.
  
  Solution:
  
  
  Check Existing Records: 
  
  Use transaction code PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data) to check if there is already an active record for the specified Infotype and employee.
  If an active record exists, you may need to modify or delete it before creating a new one.
  
  
  
  Adjust Date Range: 
  
  Ensure that the date range for the new Infotype record does not overlap with any existing records. Adjust the start and end dates accordingly.
  
  
  
  Use Correct Infotype: 
  
  Verify that you are using the correct Infotype for the data you are trying to enter. Sometimes, the wrong Infotype may be selected, leading to this error.
  
  
  
  Consult Configuration: 
  
  If you suspect that the issue is related to configuration, consult with your SAP HR module configuration team to review the settings for the Infotype in question.
  
  
  
  Error Message Details: 
  
  Pay attention to the details provided in the error message, as it may contain specific information about the Infotype and the employee involved.
  
  
  
  Related Information:
  
  Infotypes: Infotypes are data structures in SAP HR that store specific types of information about employees, such as personal data, organizational assignment, and payroll data.
  Transaction Codes: Familiarize yourself with relevant transaction codes like PA20, PA30, and PA40 (for creating new records) to manage HR data effectively.
  SAP Notes: Check SAP Notes for any known issues or patches related to the specific Infotype or error message.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP documentation for further assistance.