How To Fix 53731 - Internal error: Employee &1 cannot be unlocked

53731 - Overview

• Message type: E = Error

• Message class: 53 - Incentive Wages Data

• Message number: 731

• Message text: Internal error: Employee &1 cannot be unlocked

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message 53731 - Internal error: Employee &1 cannot be unlocked ?

  The SAP error message "53731 Internal error: Employee &1 cannot be unlocked" typically indicates that there is an issue with unlocking an employee record in the SAP system. This error can occur in various modules, particularly in Human Capital Management (HCM) or Employee Self-Service (ESS) scenarios.
  
  Cause:
  
  Data Integrity Issues: The employee record may be in a state that prevents it from being unlocked due to data integrity issues or inconsistencies in the database.
  Locking Mechanism: The employee record might be locked by another process or user, preventing the current operation from proceeding.
  Authorization Issues: The user attempting to unlock the employee record may not have the necessary authorizations to perform this action.
  System Bugs: There could be a bug or glitch in the SAP system that is causing the error.
  
  
  Solution:
  
  Check Lock Entries: Use transaction code SM12 to check for any lock entries related to the employee record. If you find any locks, you may