How To Fix 51069 - Form of address (Mr./Mrs.) and gender are inconsistent

SAP Error Message - Details

• Message type: E = Error

• Message class: 51 - HR: Messages for Norway

• Message number: 069

• Message text: Form of address (Mr./Mrs.) and gender are inconsistent

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 51069 - Form of address (Mr./Mrs.) and gender are inconsistent ?

  The SAP error message 51069, which states "Form of address (Mr./Mrs.) and gender are inconsistent," typically occurs when there is a mismatch between the gender information and the form of address specified for a person in the SAP system. This inconsistency can lead to issues in processes such as HR management, customer relationship management, or any other module where personal data is utilized.
  Cause:
  
  Data Entry Error: The most common cause is incorrect data entry where the form of address does not match the gender specified. For example, if the gender is set to "Female" but the form of address is "Mr.".
  Data Migration Issues: If data has been migrated from another system, inconsistencies may arise if the data was not properly validated.
  Configuration Issues: In some cases, the configuration settings in the SAP system may not align with the expected values for gender and form of address.
  
  Solution:
  
  
  Check and Correct Data:
  
  Navigate to the relevant master data record (e.g., customer, vendor, employee).
  Verify the entries for both the form of address and gender.
  Correct any discrepancies. For instance, if the gender is "Male," ensure the form of address is "Mr." and vice versa for "Female" and "Mrs.".
  
  
  
  Data Validation:
  
  Implement validation checks in the data entry process to prevent such inconsistencies from occurring in the future.
  Use input validation rules to ensure that the form of address corresponds correctly to the gender.
  
  
  
  Review Migration Processes:
  
  If the issue arose after a data migration, review the migration scripts and processes to ensure that they correctly handle the mapping of gender and form of address.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidelines on how to manage personal data and ensure consistency.
  
  
  
  User Training:
  
  Provide training for users who enter or manage personal data to ensure they understand the importance of maintaining consistency between gender and form of address.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on handling personal data.
  Transaction Codes: Familiarize yourself with transaction codes related to master data management (e.g., BP for Business Partner, PA30 for HR Master Data) to quickly access and correct records.
  Data Quality Tools: Consider using data quality tools or reports within SAP to regularly audit and clean up master data.
  
  By addressing the underlying cause of the inconsistency and implementing preventive measures, you can resolve the error and improve data integrity in your SAP system.