How To Fix 50557 - Obligatory parameter of CIC BDC folder '&1' is missing


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 50 - Messages in Package EEOB

  • Message number: 557

  • Message text: Obligatory parameter of CIC BDC folder '&1' is missing

  • Show details Hide details
  • What causes this issue?

    An obligatory parameter was not provided, meaning that the action
    cannot be performed.

    System Response

    Action is terminated.

    How to fix this error?

    Check the data flow for the CIC BDC folder '&V1&'.

    Procedure for System Administrators

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message 50557 - Obligatory parameter of CIC BDC folder '&1' is missing ?

    The SAP error message 50557, which states "Obligatory parameter of CIC BDC folder '&1' is missing," typically occurs in the context of the Customer Interaction Center (CIC) when there is a missing or incorrectly configured parameter in the Business Data Container (BDC) folder.

    Cause:

    The error is usually caused by one of the following issues:

    1. Missing Configuration: The BDC folder specified in the error message is not properly configured or is missing required parameters.
    2. Incorrect Folder Name: The folder name provided in the error message may be incorrect or does not exist in the system.
    3. Authorization Issues: The user may not have the necessary authorizations to access the specified BDC folder.
    4. System Settings: There may be issues with the system settings or parameters that are not set correctly for the CIC.

    Solution:

    To resolve the error, you can take the following steps:

    1. Check BDC Folder Configuration:

      • Go to the configuration settings for the CIC and verify that the BDC folder specified in the error message exists and is correctly configured.
      • Ensure that all obligatory parameters for the BDC folder are filled in.
    2. Verify Folder Name:

      • Double-check the folder name in the error message to ensure it is correct and matches the configuration in the system.
    3. Review Authorizations:

      • Ensure that the user encountering the error has the necessary authorizations to access the BDC folder. You may need to consult with your SAP security team to verify and adjust user roles if necessary.
    4. Check System Settings:

      • Review the system settings related to the CIC and BDC folders to ensure that they are correctly set up. This may involve checking transaction codes like CRMD_ORDER or CRMD_ORDERADM_H for relevant settings.
    5. Consult Documentation:

      • Refer to SAP documentation or notes related to the CIC and BDC configuration for any additional guidance or troubleshooting steps.
    6. Contact SAP Support:

      • If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant configuration information.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and CIC related transactions for managing customer interactions.
    • SAP Notes: Search for SAP Notes related to error 50557 in the SAP Support Portal for any known issues or patches that may address the problem.
    • Documentation: Review the SAP Help Portal for documentation on configuring the CIC and BDC folders.

    By following these steps, you should be able to identify and resolve the cause of the error message 50557 in your SAP system.

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