How To Fix 50214 - No data exists for caller with tel. no. &1

50214 - Overview

• Message type: E = Error

• Message class: 50 - Messages in Package EEOB

• Message number: 214

• Message text: No data exists for caller with tel. no. &1

What causes this issue?

You have tried to transfer the data for a caller into the front office.
However,the system cannot determine the caller from the number given.

System Response

No caller data can be transferred.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

50214 - Details

• The SAP error message 50214 ("No data exists for caller with tel. no. &1") typically occurs in the context of SAP's communication or telephony integration, particularly when trying to retrieve or process data related to a caller's telephone number. Here’s a breakdown of the cause, potential solutions, and related information:
  
  Cause:
  
  Missing Data: The telephone number provided does not have any associated data in the system. This could mean that the number is not registered in the relevant database or that the caller's information has not been entered correctly.
  Incorrect Configuration: There may be issues with the configuration of the telephony integration or the communication system that prevents the system from recognizing the caller's number.
  Data Synchronization Issues: If the system relies on external databases or services for caller information, there may be synchronization issues or delays in data updates.
  User Permissions: The user attempting to access the data may not have the necessary permissions