How To Fix 50132 - Front office: Reverse step not permitted in step &1

SAP Error Message - Details

• Message type: E = Error

• Message class: 50 - Messages in Package EEOB

• Message number: 132

• Message text: Front office: Reverse step not permitted in step &1

What causes this issue?

You tried to perform a reverse step. However, this is not allowed
according to the process definition.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the Customizing settings for the front office.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 50132 - Front office: Reverse step not permitted in step &1 ?

  The SAP error message "50132 Front office: Reverse step not permitted in step &1" typically occurs in the context of the SAP Front Office (often related to the SAP Customer Relationship Management (CRM) module) when a user attempts to reverse a step in a process that does not allow for reversal. This can happen in various scenarios, such as during the processing of business transactions, workflows, or service requests.
  Cause:
  
  Step Restrictions: The specific step indicated by &1 in the error message has been configured in such a way that it does not allow for reversal. This could be due to business rules or process configurations that prevent reversing certain actions.
  Process Status: The status of the process or transaction may not allow for a reversal. For example, if the process is already completed or has moved to a final state, reversing it may not be permitted.
  Authorization Issues: The user may not have the necessary authorizations to perform a reversal on that particular step.
  
  Solution:
  
  Check Process Configuration: Review the configuration of the process to determine if the step can be reversed. If it is a business requirement to allow reversals, you may need to adjust the configuration settings.
  Review Process Status: Ensure that the process is in a state that allows for reversal. If the process has already been finalized, you may need to follow a different procedure to handle the situation.
  User Authorization: Verify that the user attempting the reversal has the appropriate authorizations. If not, you may need to request additional permissions from your SAP security team.
  Consult Documentation: Refer to the SAP documentation or help resources for specific guidance on the process you are working with. This may provide insights into whether reversals are allowed and under what conditions.
  Contact Support: If the issue persists and you cannot determine the cause, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may be involved in the process you are working with (e.g., CRM transactions).
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional context or solutions.
  Process Documentation: Review any internal documentation related to the specific business process to understand the rules and configurations that apply.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.