How To Fix >5809 - Enter the number of the return to be replaced

SAP Error Message - Details

• Message type: E = Error

• Message class: >5 -

• Message number: 809

• Message text: Enter the number of the return to be replaced

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message >5809 - Enter the number of the return to be replaced ?

  The SAP error message 5809 ("Enter the number of the return to be replaced") typically occurs in the context of processing returns or credit memos in the SAP system. This error indicates that the system requires you to specify the return document number that you want to replace or reference.
  Cause:
  
  Missing Document Number: The most common cause of this error is that the user has not entered a return document number in the relevant field.
  Incorrect Transaction: The transaction being executed may not be appropriate for the current context, leading to the system expecting a return document number.
  Data Entry Error: There may be a typographical error or oversight in entering the return number.
  
  Solution:
  
  Enter the Return Document Number: Ensure that you enter the correct return document number in the specified field. This number should correspond to an existing return document in the system.
  Check Document Status: Verify that the return document you are trying to reference is valid and has not been deleted or archived.
  Review Transaction Context: Make sure you are in the correct transaction for processing returns or credit memos. If you are unsure, consult your SAP documentation or help resources.
  Consult with Colleagues: If you are unsure about the return document number, check with colleagues or refer to previous transactions to find the correct number.
  System Configuration: If the issue persists, it may be necessary to check with your SAP administrator or support team to ensure that the system is configured correctly for processing returns.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA01 (Create Sales Order), VA02 (Change Sales Order), VA03 (Display Sales Order), VF01 (Create Billing Document), etc., depending on the context of your return processing.
  SAP Documentation: Refer to SAP Help documentation for detailed guidance on handling returns and credit memos.
  User Training: If you frequently encounter this error, consider additional training on SAP processes related to returns and document management.
  
  If the problem continues after following these steps, it may be beneficial to reach out to your SAP support team for further assistance.