How To Fix >5767 - Split by clarification key not possible. Official doc. number active

SAP Error Message - Details

• Message type: E = Error

• Message class: >5 -

• Message number: 767

• Message text: Split by clarification key not possible. Official doc. number active

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message >5767 - Split by clarification key not possible. Official doc. number active ?

  The SAP error message "5767 Split by clarification key not possible. Official doc. number active" typically occurs in the context of financial transactions, particularly when dealing with document splitting in SAP. This error indicates that the system is unable to perform a split of a financial document based on the specified clarification key because the official document number is active.
  Cause:
  
  Active Official Document Number: The error usually arises when the document you are trying to split is linked to an official document number that is currently active. This means that the document is in a state where it cannot be modified or split.
  Configuration Issues: There may be configuration settings in the document splitting or clarification key that are not set up correctly.
  Clarification Key Settings: The clarification key used may not be compatible with the document type or the current state of the document.
  
  Solution:
  
  Check Document Status: Verify if the official document number is indeed active. If it is, you may need to complete or close the document before attempting to split it.
  Review Clarification Key: Ensure that the clarification key you are using is correctly configured and applicable for the type of document you are working with.
  Configuration Review: Check the configuration settings for document splitting in the Financial Accounting (FI) module. Ensure that all necessary settings are correctly defined.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on document splitting and clarification keys.
  Transaction Codes: Use transaction codes like OBY6 (for document splitting) to review and adjust settings as necessary.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide specific fixes or workarounds.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Documentation: Refer to the official SAP Help Portal for detailed documentation on document splitting and clarification keys.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a consultant who specializes in SAP FI configurations.